目的地图像、晋升、服务质量对游客的满意度的影响

Zauharotul Ma’nunah, Maheni Ika Sari, Pawestri Winahyu
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引用次数: 0

摘要

本研究旨在确定和分析目的地形象、促销、服务质量对迪拉游泳池Ambulu游客满意度的影响。本研究使用的主要数据来源是受访者通过问卷项目的回答。这项研究的人群都是去Ambulu Dira游泳池的游客,他们的确切人数无法统计。因此,本研究的样本数量为80个受访者。本研究使用的分析工具是多元线性回归分析。多元回归检验结果显示,目的地形象对游客满意度有正向影响。这证明了良好的目的地形象将提高游客对迪拉游泳池的满意度。促销对访客满意度有正向影响。这证明了一个有吸引力的促销将提高游客对迪拉游泳池的满意度。服务质量对游客满意度有正向影响。这证明了良好的服务质量会提高游客对迪拉游泳池的满意度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
PENGARUH CITRA DESTINASI, PROMOSI, KUALITAS PELAYANAN TERHADAP KEPUASAN PENGUNJUNG DIRA SWIMMING POOL AMBULU
 Study aims to determine and analyze the effect of destination image, promotion, service quality on visitor satisfaction at Dira Swimming Pool Ambulu. The primary data sources used in this study were respondents' answers through questionnaire items. The population of this study were all visitors to the Ambulu Dira Swimming Pool whose exact number could not be counted. Thus the number of samples in this study amounted to 80 respondents. The analytical tool used in this research is multiple linear regression analysis. Multiple regression test results show that the image of the destination has a positive effect on visitor satisfaction. This proves that a good destination image will increase visitor satisfaction at Dira Swimming Pool Ambulu. Promotion has a positive effect on visitor satisfaction. This proves that an attractive promotion will increase visitor satisfaction of Dira Swimming Pool Ambulu. Service quality has a positive effect on visitor satisfaction. This proves that good service quality will increase visitor satisfaction of Dira Swimming Pool Ambulu.
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