基于面向情感分析的多语言评论感知深度推荐系统

Peng Liu, Lemei Zhang, J. Gulla
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引用次数: 36

摘要

随着国际市场的急剧扩大,消费者用不同的语言撰写评论,这对处理越来越多的多语言信息的推荐系统(RSs)提出了新的挑战。最近的研究利用深度学习技术进行评论感知RSs,已经证明了它们在通过评论方面建模细粒度用户-项目交互方面的有效性。然而,这些模型大多不能充分利用多语评论的语境信息,也不能区分由于使用者写作倾向不同而产生的词的固有歧义。为此,我们提出了一种新的多语言评论感知深度推荐模型(MrRec)用于评级预测任务。MrRec主要由两部分组成:(1)基于多语言方面的情感分析模块(MABSA),该模块旨在同时在不同语言中联合提取一致的方面及其相关的情感,只需要总体评价评级。(2)多语言推荐模块,在考虑多种语言的不同贡献的情况下,学习用户和物品的方面重要性,并通过结合MABSA的方面特定情感的双交互注意机制来估计方面效用。最后,通过采用方面效用值和方面重要性作为输入的预测层来推断总体评级。在9个真实数据集上的大量实验结果表明,我们的模型具有优越的性能和可解释性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Multilingual Review-aware Deep Recommender System via Aspect-based Sentiment Analysis
With the dramatic expansion of international markets, consumers write reviews in different languages, which poses a new challenge for Recommender Systems (RSs) dealing with this increasing amount of multilingual information. Recent studies that leverage deep-learning techniques for review-aware RSs have demonstrated their effectiveness in modelling fine-grained user-item interactions through the aspects of reviews. However, most of these models can neither take full advantage of the contextual information from multilingual reviews nor discriminate the inherent ambiguity of words originated from the user’s different tendency in writing. To this end, we propose a novel Multilingual Review-aware Deep Recommendation Model (MrRec) for rating prediction tasks. MrRec mainly consists of two parts: (1) Multilingual aspect-based sentiment analysis module (MABSA), which aims to jointly extract aligned aspects and their associated sentiments in different languages simultaneously with only requiring overall review ratings. (2) Multilingual recommendation module that learns aspect importances of both the user and item with considering different contributions of multiple languages and estimates aspect utility via a dual interactive attention mechanism integrated with aspect-specific sentiments from MABSA. Finally, overall ratings can be inferred by a prediction layer adopting the aspect utility value and aspect importance as inputs. Extensive experimental results on nine real-world datasets demonstrate the superior performance and interpretability of our model.
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