IEEE 2020 World Congress on Services Welcome Message from Workshops Program Chairs

The exciting workshops we have in this year’s installment are: • 2ND IEEE SERVICES WORKSHOP ON BIG DATA FOR PUBLIC HEALTH POLICY MAKING (BIGPHP) to go beyond the frontier of today's public health policy making process by envisioning how to exploit the full potential of Big Data Analytics in ways compliant with the principles and needs of modern societies, like satisfying security and privacy requirements. • 2ND IEEE SERVICES WORKSHOP ON KNOWLEDGE NETWORKS (KN) to explore recent results and emerging work in the areas of Knowledge Graph, DIKW architecture and Knowledge Network. • THE 1ST IEEE SERVICES WORKSHOP ON CROSSOVER SERVICES (IWCS) to promote the cross-enterprise, cross-field or cross-industry collaborations resulting in innovative business models, brand-new products, or services. • THE 2ND IEEE SERVICES WORKSHOP ON NETWORK SERVICES (NS) to develop new insights into maintain quality of service (QoS) and quality of experience (QoE ) based on behaviour of an end-to-end network service as the result of the combination of the individual network function behaviours as well as the behaviours of the network infrastructure composition mechanism. • THE 1ST IEEE SERVICES WORKSHOP ON ARTIFICIAL INTELLIGENCE AND SERVICES ADAPTION (AISA) to explore theoretical models, adaptation processes, tools and evolution in intelligence services adaption. • THE 1ST IEEE SERVICES WORKSHOP ON THE SOFTWARE INTEGRATING COLLECTIVE SERVICE, INTELLIGENCE AND ECOSYSTEM (COSINE): A NEW SOFTWARE DEVELOPMENT METHODOLOGY AND ENVIRONMENT) to gather industry and academia with respect to the applications of services technology in integrated ecosystems. • THE 1ST IEEE SERVICES WORKSHOP ON DATA-CENTRIC WORKFLOWS ON HETEROGENEOUS INFRASTRUCTURES: CHALLENGES AND DIRECTIONS (DAWHI) to establishing a platform exchanging the latest experience and research ideas on data-centric applications across heterogeneous infrastructures. • THE 1ST IEEE SERVICES WORKSHOP ON SATELLITE EDGE COMPUTING (WOSEC) to explore theory and technologies of satellite edge computing. • THE 2ND IEEE SERVICES WORKSHOP ON CYBER SECURITY AND RESILIENCE IN THE INTERNET OF THINGS (CSRIOT) to explor novel ways of dealing with their vulnerabilities and mitigating sophisticated cyber-attacks. • THE 1ST IEEE SERVICES WORKSHOP ON FUTURE INTERNET OF THINGS SERVICES (FIOTS) to showcase latest research in the IoT ecosystems with a focus on IoT Services. • THE 8TH IEEE SERVICES WORKSHOP ON SOFTWARE ENGINEERING FOR/IN THE CLOUD (FORINC) to foster cross-fertilization of advances from software engineering, services and cloud computing.