社交媒体的金丝雀:介于数字劳动和中介创伤之间的内容调节者

IF 2.3 1区 文学 Q1 COMMUNICATION
Amit Pinchevski
{"title":"社交媒体的金丝雀:介于数字劳动和中介创伤之间的内容调节者","authors":"Amit Pinchevski","doi":"10.1177/01634437221122226","DOIUrl":null,"url":null,"abstract":"This paper takes recent PTSD claims by content moderators working for Microsoft and Google as a starting point to discuss the changing nature of trauma in the context of social media and algorithmic culture. Placing these claims in the longer history of how media came to be regarded by clinicians as potentially traumatic, it considers content moderation as a form of immaterial labor, which brings the possibility to be traumatized into the cycle of digital labor. Therefore, to the extent that content moderators’ trauma exists as a clinical condition, it cannot be taken as an incidental side-effect but as a built-in potentiality. It is about the commodification of traumatic vulnerability itself. The discussion then proceeds to speculate about the possibility of using algorithms to identify potentially traumatic content and what would that mean for the understanding of trauma, especially as a mediated experience.","PeriodicalId":18417,"journal":{"name":"Media, Culture & Society","volume":null,"pages":null},"PeriodicalIF":2.3000,"publicationDate":"2022-09-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":"{\"title\":\"Social media’s canaries: content moderators between digital labor and mediated trauma\",\"authors\":\"Amit Pinchevski\",\"doi\":\"10.1177/01634437221122226\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This paper takes recent PTSD claims by content moderators working for Microsoft and Google as a starting point to discuss the changing nature of trauma in the context of social media and algorithmic culture. Placing these claims in the longer history of how media came to be regarded by clinicians as potentially traumatic, it considers content moderation as a form of immaterial labor, which brings the possibility to be traumatized into the cycle of digital labor. Therefore, to the extent that content moderators’ trauma exists as a clinical condition, it cannot be taken as an incidental side-effect but as a built-in potentiality. It is about the commodification of traumatic vulnerability itself. The discussion then proceeds to speculate about the possibility of using algorithms to identify potentially traumatic content and what would that mean for the understanding of trauma, especially as a mediated experience.\",\"PeriodicalId\":18417,\"journal\":{\"name\":\"Media, Culture & Society\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":2.3000,\"publicationDate\":\"2022-09-17\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"2\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Media, Culture & Society\",\"FirstCategoryId\":\"98\",\"ListUrlMain\":\"https://doi.org/10.1177/01634437221122226\",\"RegionNum\":1,\"RegionCategory\":\"文学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"COMMUNICATION\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Media, Culture & Society","FirstCategoryId":"98","ListUrlMain":"https://doi.org/10.1177/01634437221122226","RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"COMMUNICATION","Score":null,"Total":0}
引用次数: 2

摘要

本文以最近在微软和b谷歌工作的内容管理员声称的创伤后应激障碍为起点,讨论在社交媒体和算法文化背景下创伤的变化性质。将这些主张放在媒体如何被临床医生视为潜在创伤的更长的历史中,它认为内容审核是一种非物质劳动,它将创伤的可能性带入了数字劳动的循环中。因此,就内容审核员的创伤作为一种临床状况存在的程度而言,它不能被视为偶然的副作用,而是一种内在的潜能。它是关于创伤性脆弱本身的商品化。然后,讨论继续推测使用算法识别潜在创伤内容的可能性,以及这对理解创伤,特别是作为中介体验的创伤意味着什么。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Social media’s canaries: content moderators between digital labor and mediated trauma
This paper takes recent PTSD claims by content moderators working for Microsoft and Google as a starting point to discuss the changing nature of trauma in the context of social media and algorithmic culture. Placing these claims in the longer history of how media came to be regarded by clinicians as potentially traumatic, it considers content moderation as a form of immaterial labor, which brings the possibility to be traumatized into the cycle of digital labor. Therefore, to the extent that content moderators’ trauma exists as a clinical condition, it cannot be taken as an incidental side-effect but as a built-in potentiality. It is about the commodification of traumatic vulnerability itself. The discussion then proceeds to speculate about the possibility of using algorithms to identify potentially traumatic content and what would that mean for the understanding of trauma, especially as a mediated experience.
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
CiteScore
6.40
自引率
12.10%
发文量
101
期刊介绍: Media, Culture & Society provides a major international forum for the presentation of research and discussion concerning the media, including the newer information and communication technologies, within their political, economic, cultural and historical contexts. It regularly engages with a wider range of issues in cultural and social analysis. Its focus is on substantive topics and on critique and innovation in theory and method. An interdisciplinary journal, it welcomes contributions in any relevant areas and from a worldwide authorship.
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信