算法化而非原子化?数位平台如何在雅加达催生新形式的工人团结

Rida Qadri
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引用次数: 13

摘要

雅加达的道路是绿色的,到处都是荧光绿色的夹克,亮绿色的标志,以及由城市数字化的“在线”摩托车出租车司机(ojol)创建的大本营的绿色横幅。这些空间的功能是等候站、监管机构、信息网络,以及为Grab和GoJek等移动应用公司工作的员工提供团结的空间。然而,它们的存在带来了一个谜。在按需匹配的世界里,文学要么预测了一个孤立的、原子化的、被剥夺了权力的数字工作者,要么期望工作者只有临时的、在线的、短暂的互助网络。然而,雅加达的ojol随后向我们介绍了一种新的劳动行动形式,它依赖于物理世界和数字领域的接口,包括永久性庇护所、古怪的名字、标志、社交媒体账户,甚至他们自己的应急响应服务。本文探讨了这些劳动形态的轮廓,并提出了一个问题,为什么雅加达的数字工作者能够创建团结的集体结构,即使应用程序中介的工作可能迫使他们走向个性化的劳动制度?我认为,这些数字劳动集体不是偶然的,而是雅加达社会组织结构的历史与技术中介创造的能力之间相互作用的产物。通过参与观察和半结构化访谈,我挖掘了全球化数字平台与雅加达社会规范、公民文化和劳动力市场状况之间的双向对话,这些对话允许特定形式的数字工人抵抗出现。我为数字工作者恢复了力量,他们为我们提供了一条抵制工作算法化的道路,同时仍然通过植根于共同身份的代理劳动行动参与工作,这些行动是由技术的流畅性和对社区的渴望所促成的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Algorithmized but not Atomized? How Digital Platforms Engender New Forms of Worker Solidarity in Jakarta
Jakarta's roads are green, filled as they are with the fluorescent green jackets, bright green logos and fluttering green banners of basecamps created by the city's digitized, 'online' motorbike-taxi drivers (ojol). These spaces function as waiting posts, regulatory institutions, information networks and spaces of solidarity for the ojol working for mobility-app companies, Grab and GoJek. Their existence though, presents a puzzle. In the world of on-demand matching, literature either predicts an isolated, atomized, disempowered digital worker or expects workers to have only temporary, online, ephemeral networks of mutual aid. Yet, Jakarta's ojol then introduce us to a new form of labor action that relies on an interface of the physical world and digital realm, complete with permanent shelters, quirky names, emblems, social media accounts and even their own emergency response service. This paper explores the contours of these labor formations and asks why digital workers in Jakarta are able to create collective structures of solidarity, even as app-mediated work may force them towards an individualized labor regime? I argue that these digital labor collectives are not accidental but a product of interactions between histories of social organization structures in Jakarta and affordances created by technological-mediation. Through participant observation and semi-structured interviews I excavate the bi-directional conversation between globalizing digital platforms and social norms, civic culture and labor market conditions in Jakarta which has allowed for particular forms of digital worker resistances to emerge. I recover power for the digital worker, who provides us with a path to resisting algorithmization of work while still participating in it through agentic labor actions rooted in shared identities, enabled by technological fluency and borne out of a desire for community.
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