{"title":"瞬时技术:用户名和密码的终结?","authors":"Anthony McMullen","doi":"10.1108/BL-02-2016-0005","DOIUrl":null,"url":null,"abstract":"Purpose \n \n \n \n \nThe purpose of this paper is to provide insights and commentary into issues encountered in providing computing services to library users in an era of shrinking budgets, reductions in staffing and increased costs. \n \n \n \n \nDesign/methodology/approach \n \n \n \n \nUses examples and illustrations from the technology literature and both anecdotal and analytic information from the author’s library to highlight some of the implications and resulting costs of password fatigue. \n \n \n \n \nFindings \n \n \n \n \nWeb users are increasingly finding themselves in situations where they are overwhelmed by the stress induced by the need to remember many usernames and password combinations of varying complexities to complete their tasks at home, work and school. \n \n \n \n \nOriginality/value \n \n \n \n \nThis paper describes the shortcomings and counter-productive nature of the exceedingly complex and increasingly insecure world of usernames and password-protected web-based services. The cost of help desk-mediated password resets is enormous. Libraries are not immune to a large volume of calls generated by access issues.","PeriodicalId":44548,"journal":{"name":"Bottom Line","volume":null,"pages":null},"PeriodicalIF":8.0000,"publicationDate":"2016-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Transient technologies: the end of the username and password?\",\"authors\":\"Anthony McMullen\",\"doi\":\"10.1108/BL-02-2016-0005\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Purpose \\n \\n \\n \\n \\nThe purpose of this paper is to provide insights and commentary into issues encountered in providing computing services to library users in an era of shrinking budgets, reductions in staffing and increased costs. \\n \\n \\n \\n \\nDesign/methodology/approach \\n \\n \\n \\n \\nUses examples and illustrations from the technology literature and both anecdotal and analytic information from the author’s library to highlight some of the implications and resulting costs of password fatigue. \\n \\n \\n \\n \\nFindings \\n \\n \\n \\n \\nWeb users are increasingly finding themselves in situations where they are overwhelmed by the stress induced by the need to remember many usernames and password combinations of varying complexities to complete their tasks at home, work and school. \\n \\n \\n \\n \\nOriginality/value \\n \\n \\n \\n \\nThis paper describes the shortcomings and counter-productive nature of the exceedingly complex and increasingly insecure world of usernames and password-protected web-based services. The cost of help desk-mediated password resets is enormous. Libraries are not immune to a large volume of calls generated by access issues.\",\"PeriodicalId\":44548,\"journal\":{\"name\":\"Bottom Line\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":8.0000,\"publicationDate\":\"2016-10-07\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Bottom Line\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1108/BL-02-2016-0005\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"INFORMATION SCIENCE & LIBRARY SCIENCE\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Bottom Line","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/BL-02-2016-0005","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"INFORMATION SCIENCE & LIBRARY SCIENCE","Score":null,"Total":0}
Transient technologies: the end of the username and password?
Purpose
The purpose of this paper is to provide insights and commentary into issues encountered in providing computing services to library users in an era of shrinking budgets, reductions in staffing and increased costs.
Design/methodology/approach
Uses examples and illustrations from the technology literature and both anecdotal and analytic information from the author’s library to highlight some of the implications and resulting costs of password fatigue.
Findings
Web users are increasingly finding themselves in situations where they are overwhelmed by the stress induced by the need to remember many usernames and password combinations of varying complexities to complete their tasks at home, work and school.
Originality/value
This paper describes the shortcomings and counter-productive nature of the exceedingly complex and increasingly insecure world of usernames and password-protected web-based services. The cost of help desk-mediated password resets is enormous. Libraries are not immune to a large volume of calls generated by access issues.
期刊介绍:
Because The Bottom Line: Managing Library Finances is written and edited by well respected figures from the librarian community - you can be assured the topics covered will be particularly relevant to you and your library.