瞬时技术:用户名和密码的终结?

IF 8 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE
Anthony McMullen
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引用次数: 0

摘要

本文的目的是对在预算缩减、人员减少和成本增加的时代为图书馆用户提供计算服务时遇到的问题提供见解和评论。设计/方法/方法使用技术文献中的示例和插图以及作者图书馆中的轶事和分析信息来强调密码疲劳的一些含义和由此产生的成本。越来越多的网络用户发现,为了完成家庭、工作和学校的任务,他们需要记住许多不同复杂程度的用户名和密码组合,这种压力让他们不堪重负。本文描述了极其复杂和日益不安全的用户名和密码保护的基于web的服务的缺点和反生产性质。通过帮助台重置密码的成本是巨大的。库不能幸免于由访问问题产生的大量调用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Transient technologies: the end of the username and password?
Purpose The purpose of this paper is to provide insights and commentary into issues encountered in providing computing services to library users in an era of shrinking budgets, reductions in staffing and increased costs. Design/methodology/approach Uses examples and illustrations from the technology literature and both anecdotal and analytic information from the author’s library to highlight some of the implications and resulting costs of password fatigue. Findings Web users are increasingly finding themselves in situations where they are overwhelmed by the stress induced by the need to remember many usernames and password combinations of varying complexities to complete their tasks at home, work and school. Originality/value This paper describes the shortcomings and counter-productive nature of the exceedingly complex and increasingly insecure world of usernames and password-protected web-based services. The cost of help desk-mediated password resets is enormous. Libraries are not immune to a large volume of calls generated by access issues.
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来源期刊
Bottom Line
Bottom Line INFORMATION SCIENCE & LIBRARY SCIENCE-
CiteScore
9.90
自引率
12.20%
发文量
7
期刊介绍: Because The Bottom Line: Managing Library Finances is written and edited by well respected figures from the librarian community - you can be assured the topics covered will be particularly relevant to you and your library.
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