Analysis of batch size-dependent bulk service queue with multiple working vacation

ABSTRACT The present article analyses an infinite buffer batch size-dependent bulk service queue with multiple working vacation (MWV). The customer's arrival pattern follows the Poisson process, and they get the service in batches according to the general bulk service (GBS) rule in regular period (RP) as well as in working vacation period (WVP). After one service in RP, if the queue size is greater or equal to the lower threshold of the GBS rule, then the server performs the service in RP, otherwise, it starts the working vacation (WV) following exponential vacation time distribution. During the WVP, the server serves the customers in batches (if any) at a lower service rate than the usual service rate. The service time in the RP as well as in WVP is generally distributed. At an arbitrary epoch, the joint probabilities of the queue size and batch size with the server in RP as well as in WVP have been obtained using the supplementary variable technique (SVT) and the bivariate generating function method. Finally, some numerical observations are presented to enhance the applicability of the analytical results.