行为意向对知识管理系统的调节中介作用

Iman A. Akour, Azza Obayssi, Mohamed Albaity, Yaser Zeidan
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引用次数: 1

摘要

支持知识管理系统(KMS)实践的系统可以增加显著的价值。然而,仅仅拥有KMS可能并不一定保证KMS项目的成功。在KMS中获取有价值的组织知识仍然是一个问题。因此,必须研究能够增加KMS的有效使用的新解决方案。本研究旨在考察绩效预期(PE)、促进条件(FC)和社会影响(SI)之间的直接和间接联系,并通过行为意向(BI)在阿拉伯联合酋长国(UAE)公司中使用知识管理系统。此外,本研究旨在探讨性别对KMS与各变量间间接联系的调节作用。162人的数据来自阿联酋不同公司的个人。结果表明,FC和BI对KMS有显著的正向影响。在中介作用上,BI在PE和FC之间起中介作用。最后,女性在PE和FC方面得分更高。本研究提供了证据,证明FC和BI是影响阿联酋企业KMS的相关因素。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Moderated Mediation of Behavioral Intention on Knowledge Management Systems
Systems that support knowledge management systems (KMS) practices can add significant value. However, merely having a KMS may not necessarily guarantee success for KMS projects. Capturing valuable organizational knowledge in KMS remains an issue. Thus, new solutions that can increase meaningful use of KMS must be investigated. This study aims at examining the direct and indirect link between performance expectancy (PE), facilitating conditions (FC), and social influence (SI) and the use of KMS through behavioral intention (BI) in United Arab Emirates (UAE) companies. In addition, the study aims to investigate the moderated effect of gender on the indirect link between KMS and all the variables. Data of 162 was collected from individuals of different companies in UAE. The results suggest that FC and BI positively and significantly influence KMS. On the mediating effect, BI mediates the link between PE and FC. Lastly, females appear to score higher in PE and FC. The study provides evidence that FC and BI are relevant factors influencing KMS in enterprises in the UAE.
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