生得快,死得早?用户社交网站持续性研究

Bo Han
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引用次数: 5

摘要

如何留住用户已经成为社交网站SNS管理者最想要的知识。在本研究中,作者结合信息系统延续模型和印象管理理论,提出了一个用户的SNS延续模型。作者发现,用户对可能存在的自我期望的实现程度和感知到的SNS的信息性是影响用户感知到的SNS有用性、感知到的网站享受程度和继续使用SNS意愿的两个重要因素。作者认为,这些发现对SNS的管理和发展提供了一些实际意义。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Born Fast, Die Young?: A Study of the User's Social Network Site Continuance
How to keep users has become the most desirable knowledge to social network site SNS managers. In the current study, the author proposes a user's SNS continuance model by incorporating the information system continuance model and the impression management theory. The author finds that a user's actualization of the hoped for possible self and perceived informativeness of an SNS are two critical factors that can significantly positively influence the user's perceived usefulness of the SNS, perceived enjoyment on the Web site, and his or her SNS continuance intention. The author suggests that these findings provide several practical implications to SNS management and development.
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