PROSPECTS AND PROBLEMS OF ROBOTIC DELIVERY OF THE LAST MILE. THE RELEVANCE OF THE PROBLEM AND THE CONCEPT OF THE SOLUTION. PART I.

The express delivery market in recent years has been growing at the level of 3-4%, and even in these conditions, not only is it not saturated, but the demand for it is growing. According to Oxford Economics, the growth of the air cargo market, which determines the volume of the express delivery market, accelerated at times up to 7% per year from 2013 to 2018 [1]. The biggest changes took place in 2016-17 due to a technological breakthrough in the field of logistics with the introduction of services such as drone delivery, processing orders on the blockchain, calculation of the delivery mode using artificial intelligence, etc. It was expected that due to the growing demand on fast delivery guaranteed, the number of express delivery employees worldwide will grow to 4.5 million over the next few years. But the coronavirus pandemic has accelerated this process. In the study “The Future of Freight Transportation. How new technologies and new thinking can change the movement of goods”, presented by the international network of consulting companies Deloitte in 2017, states that carriers have already solved many of the problems associated with the transportation of goods. But the “last mile delivery” stage has remained limiting the development of the delivery service. At this stage, companies suffer losses due to the concentration of logistics, algorithmic and kinematic tasks that cannot be automated with modern means and technologies for replacing human labor. Consequently, the use of alternative, unconventional technologies at this stage is a key condition for the mass development of delivery.