R.M. Salazar-de-la-Guerra , A. Santotomás-Pajarrón , V. González-Prieto , M.D. Menéndez-Fraga , C. Rocha Hurtado
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引用次数: 1
摘要
目的对参与" C俱乐部" (caldez, Calidad y Cuidados)的医院病人的安全识别进行基准测试，以便为这一过程制定一套共同程序。材料和方法对5家中等住院医院的姑息治疗和脑卒中病房的患者识别过程进行了描述性研究。进行了以下步骤:从每家医院收集数据;组织和数据分析，并为该过程准备通用程序。结果所有脑卒中患者的安全鉴定数据为:医院1(93%)、医院2(93.1%)、医院3(100%)、医院5(93.4%);姑息治疗过程的安全鉴定数据为:医院1(93%)、医院2(92.3%)、医院3(92%)、医院4(98.3%)、医院5(85.2%)。结论:本研究的目的已经成功实现。制定了基准活动，并分享了有关患者识别过程的知识。所有医院都取得了良好的效果。3号医院在ictus鉴定过程中表现最好。确定基准是困难的，但是，在这5家医院中确定了一个收集最佳做法的有用的通用程序。
Benchmarking en la identificación de pacientes: una oportunidad para aprender
Objective
To perform a benchmarking on the safe identification of hospital patients involved in “Club de las tres C” (Calidez, Calidad y Cuidados) in order to prepare a common procedure for this process.
Material and methods
A descriptive study was conducted on the patient identification process in palliative care and stroke units in 5 medium-stay hospitals. The following steps were carried out: Data collection from each hospital; organisation and data analysis, and preparation of a common procedure for this process.
Results
The data obtained for the safe identification of all stroke patients were: hospital 1 (93%), hospital 2 (93.1%), hospital 3 (100%), and hospital 5 (93.4%), and for the palliative care process: hospital 1 (93%), hospital 2 (92.3%), hospital 3 (92%), hospital 4 (98.3%), and hospital 5 (85.2%).
Conclusions
The aim of the study has been accomplished successfully. Benchmarking activities have been developed and knowledge on the patient identification process has been shared. All hospitals had good results. The hospital 3 was best in the ictus identification process.
The benchmarking identification is difficult, but, a useful common procedure that collects the best practices has been identified among the 5 hospitals.
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