Covid-19对消费者行为的影响:文献计量回顾分析和文本挖掘

Q4 Business, Management and Accounting
Abu Bashar, B. Nyagadza, Neo Ligaraba, E. Maziriri
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引用次数: 1

摘要

目的对新冠肺炎对消费者行为影响的相关文章进行文献计量学分析。设计/方法/方法biblioshiny和VOSviewer应用程序分别用于文献计量学分析和可视化。最具影响力的文件、作者、隶属关系、国家和期刊。以聚类网络图的形式进行被引、共被引和关键词共现分析。本文发现了Covid-19期间消费者行为研究的三个主要主题a)食品购买决策和食品浪费,b)技术采用和c)对消费者行为的内在和外在影响。新冠肺炎疫情给世界经济带来了冲击,对各行各业都产生了负面影响。消费者行为也不例外,研究报告称,消费者对营销刺激的反应、购买和消费决策的方式发生了范式转变。对于营销人员来说,要保持盈利能力,他们需要了解不断变化的行为,并相应地调整他们的产品。本文提出了消费者行为研究中的新兴主题和子主题,从而导致了该研究领域的未来扩展。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The influence of Covid-19 on consumer behaviour: a bibliometric review analysis and text mining
PurposeThis paper is a bibliometric analysis of articles published on the influence of Covid-19 on consumer behaviour.Design/methodology/approachBiblioshiny and VOSviewer applications are employed for the bibliometric analysis and visualisation, respectively.FindingsThe most influential documents, authors, affiliations, countries and journals are presented. Citation, Co-citation and keyword co-occurrence analysis is conducted and presented in the form of a clustered network diagram.Practical implicationsThis paper found three main themes of the research in consumer behaviour amid Covid-19 a) Food purchasing decisions and food wastage, b) Adoption of technology and c) Intrinsic and extrinsic influence on consumer behaviour.Social implicationsThe Covid-19 pandemic has shaken the world’s economy and left behind its adverse effect on almost every walk of life. Consumer behaviour is no exception, studies have reported paradigm shifts in the way consumers are reacting to marketing stimuli, making purchase and consumption decisions. For the marketers to sustain profitability, they need to understand the changing behaviour and tailor their offerings accordingly.Originality/valueThe article offers the emerging theme and sub-themes in the consumer behaviour research that leads to future expansion of this research domain.
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来源期刊
Arab Gulf Journal of Scientific Research
Arab Gulf Journal of Scientific Research 综合性期刊-综合性期刊
CiteScore
1.00
自引率
0.00%
发文量
0
审稿时长
>12 weeks
期刊介绍: Information not localized
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