实现软件机器人的框架:将人类执行的例程转换为机器

IF 2.8 4区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Data Base for Advances in Information Systems Pub Date : 2020-01-21 DOI:10.1145/3380799.3380808

Corinna Rutschi, Jens Dibbern

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引用次数: 24

摘要

软件机器人越来越倾向于接管组织流程。然而，对于构建和实现与使用机器人系统(例如用于流程自动化的机器人(RPA)和聊天机器人)相反的原则，人们知之甚少。因此，基于经验说明的例程自动化和功能实现的理论概念，本文开发了一个框架，指导如何通过应用具体的实施指南将人类执行的例程转换为机器人自动化的例程来构建和实现不同类型的软件机器人。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Towards a Framework of Implementing Software Robots: Transforming Human-executed Routines into Machines

Software robots tend to increasingly take over organizational processes. However, little is known about principles of building and implementing as opposed to using robotic systems, such as bots for process automation (RPA) and chatbots. Therefore, based on an empirically illustrated theoretical conceptualization of routine automation and affordance actualization, this paper develops a framework that guides how different types of software robots can be built and implemented through transforming a human-executed routine into a robot-automated routine by applying specific implementation guidelines.

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来源期刊

Data Base for Advances in Information Systems INFORMATION SCIENCE & LIBRARY SCIENCE-

CiteScore

3.60

自引率

7.10%

发文量