您信任数字健康通行证吗?了解疫情旅游中游客使用健康二维码的反应

IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of China Tourism Research Pub Date : 2022-06-15 DOI:10.1080/19388160.2022.2087817

Danni Zheng, Shasha Liu, Wei Lu

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引用次数: 3

摘要

在当前疫情常态化阶段，卫生信息技术已被广泛应用，以确保出行安全。然而，在许多国家，公众对卫生二维码的信任度和接受度都很低，这阻碍了疫情后旅游业的复苏。因此，本研究旨在探讨游客携带健康二维码旅游的信任、信心和行为的心理机制。采用配额抽样，在中国大陆收集了1089名受访者。结果发现，游客对健康二维码的信任受到知识、感知功效、隐私风险和安全性的影响。疫情后，人们对数字医疗应用的信任可以提振出行信心，提高对追踪技术的接受度和出行意愿。提出了制定鼓励旅行的政策和战略的实际意义。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

查看原文本刊更多论文

Do You Trust Digital Health Pass? Understanding Tourists’ Responses toward Using Health QR Codes in Pandemic Travel

ABSTRACT Health information technology has been widely implemented to ensure travel safety in the current normalization stage of COVID-19. However, levels of public trust and acceptance toward health QR codes are low in many countries, impeding tourism recovery after the outbreak. Thus, this study aims to explore the psychological mechanisms underpinning tourist trust, confidence, and behaviors toward traveling with health QR codes. Using a quota sampling, 1089 respondents were collected across mainland China. Results identify that tourists’ trust in health QR codes is affected by knowledge, perceived efficacy, privacy risk, and security. People’s trust in digital health applications can boost travel confidence and increase acceptance of tracing technology and travel intention after the pandemic. Practical implications for developing policies and strategies to encourage travel are provided.

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来源期刊

Journal of China Tourism Research HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

4.00

自引率

10.50%

发文量

期刊介绍： Journal of China Tourism Research (JCTR) is the official journal of the International Association of China Tourism Studies (IACTS) and is now indexed in the Emerging Sources Citation Index (ESCI)! JCTR is a truly international journal that publishes the latest research on tourism (all articles printed in English with Chinese abstracts) that relates to China and the Chinese. It provides a rich forum for exchange of fresh information and ideas among academics and practitioners; fosters and enhances cutting-edge research activities that advance the knowledge of tourism; and discusses the relevance of tourism to Chinese society. The journal encourages interdisciplinary scholarship and commentaries, aims at the highest intellectual level, and only publishes manuscripts that make significant contributions to the subject areas.