不是你的问题,是我的问题:从速配约会中自动提取社交意义

Dan Jurafsky
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引用次数: 0

摘要

从口语会话中自动检测人类社会意图是社会计算和对话系统的重要任务。我们描述了一个检测互动风格元素的系统:说话者是否尴尬、友好或轻浮。我们创建并使用了991个4分钟语料库。参与者根据这些风格元素给自己和对方打分。利用丰富的对话、词汇和韵律特征,我们能够在嘈杂的自然会话数据中检测出调情、尴尬和友好的风格,准确率超过70%,不仅明显优于基线,而且在调情方面也优于人类对话者。我们发现音调、能量和情感词汇的使用等特征有助于发现调情,合作对话风格(笑声、问题、合作完成)有助于发现友好,不流畅有助于发现尴尬。在分析为什么我们的系统优于人类时,我们发现人类在这项任务中对调情的感知能力非常差,相反,他们经常将自己的预期行为投射到对话者身上。这次演讲描述了与Dan McFarland(教育学院)和Rajesh Ranganath(计算机科学系)的联合工作。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
It's not you, it's me: Automatically extracting social meaning from speed dates
Automatically detecting human social intentions from spoken conversation is an important task for social computing and for dialogue systems. We describe a system for detecting elements of interactional style: whether a speaker is awkward, friendly, or flirtatious. We create and use a new spoken corpus of 991 4-minute speed-dates. Participants rated themselves and each other for these elements of style. Using rich dialogue, lexical, and prosodic features, we are able to detect flirtatious, awkward, and friendly styles in noisy natural conversational data with above 70% accuracy, significantly outperforming not only the baseline but also, for flirtation, outperforming the human interlocutors. We find that features like pitch, energy, and the use of emotional vocabulary help detect flirtation, collaborative conversational style (laughter, questions, collaborative completions) help in detecting friendliness, and disfluencies help in detecting awkwardness. In analyzing why our system outperforms humans, we show that humans are very poor perceivers of flirtatiousness in this task, and instead often project their own intended behavior onto their interlocutors. This talk describes joint work with Dan McFarland (School of Education) and Rajesh Ranganath (Computer Science Department).
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