重新设计人——被遗忘的幸存者

Noeleen Doherty, Jim Horsted
{"title":"重新设计人——被遗忘的幸存者","authors":"Noeleen Doherty, Jim Horsted","doi":"10.1002/(SICI)1099-0828(199601)3:1<39::AID-BCR49>3.0.CO;2-3","DOIUrl":null,"url":null,"abstract":"Decreased morale, motivation and confidence; increased scepticism, stress and insecurity; changing attitudes towards loyalty, employability and career—these are just some of the key responses of remaining employees (the ‘survivors’) which were identified by personnel professionals following changes in the financial services sector. This recent survey clearly indicated the potential impact of business process re-engineering (BPR) and other major organizational change initiatives on survivors. The generation of more appropriate responses and behaviours from individuals which match the new processes and technology are a prerequisite of successful BPR. This requires the management of three distinct issues: organizational change, personal transition and the psychological contract.","PeriodicalId":100208,"journal":{"name":"Business Change and Re-engineering","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"15","resultStr":"{\"title\":\"Re-engineering people—The forgotten survivors\",\"authors\":\"Noeleen Doherty, Jim Horsted\",\"doi\":\"10.1002/(SICI)1099-0828(199601)3:1<39::AID-BCR49>3.0.CO;2-3\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Decreased morale, motivation and confidence; increased scepticism, stress and insecurity; changing attitudes towards loyalty, employability and career—these are just some of the key responses of remaining employees (the ‘survivors’) which were identified by personnel professionals following changes in the financial services sector. This recent survey clearly indicated the potential impact of business process re-engineering (BPR) and other major organizational change initiatives on survivors. The generation of more appropriate responses and behaviours from individuals which match the new processes and technology are a prerequisite of successful BPR. This requires the management of three distinct issues: organizational change, personal transition and the psychological contract.\",\"PeriodicalId\":100208,\"journal\":{\"name\":\"Business Change and Re-engineering\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"1900-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"15\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Business Change and Re-engineering\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1002/(SICI)1099-0828(199601)3:1<39::AID-BCR49>3.0.CO;2-3\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Business Change and Re-engineering","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1002/(SICI)1099-0828(199601)3:1<39::AID-BCR49>3.0.CO;2-3","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 15

摘要

士气、动力和信心下降;怀疑、压力和不安全感增加;对忠诚度、就业能力和职业生涯的态度变化——这些只是一些留下来的员工(“幸存者”)的关键反应,这些反应是由人事专业人员在金融服务行业发生变化后确定的。最近的调查清楚地表明了业务流程再造(BPR)和其他主要的组织变革计划对幸存者的潜在影响。生成与新流程和新技术相匹配的更适当的个人反应和行为是成功的业务流程再造的先决条件。这需要管理三个不同的问题:组织变革、个人过渡和心理契约。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Re-engineering people—The forgotten survivors
Decreased morale, motivation and confidence; increased scepticism, stress and insecurity; changing attitudes towards loyalty, employability and career—these are just some of the key responses of remaining employees (the ‘survivors’) which were identified by personnel professionals following changes in the financial services sector. This recent survey clearly indicated the potential impact of business process re-engineering (BPR) and other major organizational change initiatives on survivors. The generation of more appropriate responses and behaviours from individuals which match the new processes and technology are a prerequisite of successful BPR. This requires the management of three distinct issues: organizational change, personal transition and the psychological contract.
求助全文
通过发布文献求助,成功后即可免费获取论文全文。 去求助
来源期刊
自引率
0.00%
发文量
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
确定
请完成安全验证×
copy
已复制链接
快去分享给好友吧!
我知道了
右上角分享
点击右上角分享
0
联系我们:info@booksci.cn Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术官方微信