走钢丝:小微企业管理者应对员工心理健康问题的经验

IF 7.1 2区 管理学 Q1 Business, Management and Accounting
J. Suter, A. Irvine, Carole Howorth
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引用次数: 2

摘要

本文介绍了一项深入的定性研究的结果,该研究专注于小微企业经理的第一手经验,他们应对有心理健康问题的员工。尽管越来越多的政策关注工作场所的心理健康,但关于在小型或微型企业背景下应对心理健康问题的管理经验的实证研究证据很少。通过对21位英国小型和微型企业经理的深度访谈,我们研究了经理们如何跨越支持-绩效连续体,并使用基于张力的镜头来分析经理们所经历的紧张关系。我们研究了小微企业管理者在应对有心理健康问题的员工时出现的三个关键紧张关系:(1)个人vs集体;(2)信心vs谨慎;(3)非正式与正式。我们的分析揭示了管理者在管理支持和绩效的关系时如何处理紧张关系,并有助于更深入地了解小微企业管理心理健康问题的动态和挑战。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Juggling on a tightrope: Experiences of small and micro business managers responding to employees with mental health difficulties
This article presents findings from an in-depth qualitative study focused exclusively on the first-hand experiences of small and micro businesses managers who have responded to employees with mental health difficulties. Despite growing policy focus on workplace mental health, empirical research evidence on management experiences of responding to mental health issues in a small or micro business context is rare. Drawing on in-depth interviews with 21 UK-based small and micro business managers who described 45 individual employee cases, we examine how managers traverse a support-performance continuum, and use a tension-based lens to analyse the tensions that managers experienced. We examine three key tensions for small and micro business managers that surfaced when responding to employees with mental health problems: (1) Individual vs Collective; (2) Confidence vs Caution; (3) Informal vs Formal. Our analysis exposes how managers handle tensions when managing at the nexus of support and performance and contributes a deeper understanding of the dynamics and challenges of managing mental health problems in small and micro businesses.
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来源期刊
CiteScore
10.80
自引率
8.50%
发文量
49
期刊介绍: The International Small Business Journal (ISBJ) is a leading peer-reviewed journal renowned for publishing high-quality original research papers on small business and entrepreneurship. It prioritizes research-based studies that contribute to theory development, critical understanding, and policy formulation related to small firms. ISBJ papers encompass theoretical, methodological, and empirical studies from various disciplines and perspectives, aiming for research excellence in the field. The journal provides a critical forum for world-class contributions analyzing entrepreneurship and entrepreneurial behavior. This refereed journal is valuable to academics, policymakers, analysts, government and business officials, small business representative bodies, and support agencies seeking to gain insights into the sector, trade, business institutions, and related matters.
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