A novel multi-criteria group decision-making approach using aggregation operators and weight determination method for supplier selection problem in hesitant Pythagorean fuzzy environment

Uncertainty is an important factor in the decision-making process. Hesitant Pythagorean fuzzy sets (HPFS), a combination of Pythagorean and hesitant fuzzy sets, proved as a significant tool to handle uncertainty. Well-defined operational laws and attribute weights play an important role in decision-making. Thus, the paper aims to develop new Trigonometric Operational Laws, a weight determination method, and a novel score function for group decision-making (GDM) problems in the HPF environment. The approach is presented in three phases. The first phase defines new operational laws with sine trigonometric function incorporating its special properties like periodicity, symmetricity, and restricted range hence compared with previously defined aggregation operators they are more likely to satisfy the decision maker preferences. Properties of trigonometric operational laws (TOL) are studied and various aggregation operators are defined. To measure the relationship between arguments, the operators are combined with the Generalized Heronian Mean operator. The flexibility of operators is increased by the use of a real parameter λ to express the risk preference of experts. The second phase defines a novel weight determination method, which separately considers the membership and non-membership degrees hence reducing the information loss and the third phase conquers the shortcomings of previously defined score functions by defining a novel score function in HPFS. To further increase the flexibility of defined operators they are extended in the environment with unknown or incomplete attribute weights. The effectiveness of the GDM model is verified with the help of a supplier selection problem. A detailed comparative analysis demonstrates the superiority, and sensitivity analysis verifies the stability of the proposed approach.