Information literacy in university library user education

Purpose – The aim of this paper is to determine the essential features of information literacy; what role it should play in university library user education; and how programs can be best implemented.Design/methodology/approach – The researchers systemically surveyed and reviewed publications related to information literacy and library user education.Findings – It was found that a well‐designed information literacy program benefits the library and its staff, faculty, and students; librarians should play a leading role in the design and operation of programs, but collaboration with faculty, IT professionals and students is essential; programs should be embedded in the curriculum, be largely cooperative, and be problem‐based; evaluation and assessment are essential components; emphasis should be placed on first‐year students; and, ideally, the librarians will turn into educators and the library will become a learning center combining learning, research and technology.Research limitations/implications – This...