识别离岸软件开发项目失败的早期预警信号——德尔菲调查

Tom Philip, G. Schwabe, E. Wende
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引用次数: 18

摘要

全球化的结果是IT活动在世界各地的分布,推动了全球IT外包或IT离岸外包的增长。软件项目越来越多地从高成本国家转移到低成本的离岸国家,如印度、俄罗斯等。由于软件项目固有的复杂性和不确定性,它们会不断遇到性能不佳的问题。本文讨论了早期预警信号(EWS)的概念,以提高项目成功率,特别是在独特的海陆项目环境中,面临着更高的项目风险。本研究采用德尔菲调查来识别和排名离岸软件开发(OSD)项目中最重要的EWSs失败。调查小组成员包括来自瑞士和印度离岸客户和供应商公司的23名专家。本文讨论了调查结果,并概述了在OSD项目背景下研究EWSs的进一步步骤。关键词:离岸外包,全球软件开发,项目失败,德尔菲调查,预警信号,项目管理
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Identifying Early Warning Signs of Failures in Offshore Software Development Projects - A Delphi survey
ABSTRACT The distribution of IT activities around the world as a result of globalization has driven the growth of global IT outsourcing or IT offshoring. Software projects are increasingly sent from high-cost countries to low-cost offshore countries such as India, Russia etc. Because of the inherent complexities and uncertainties of software projects, they continue to experience poor performance problems. This paper discusses the concept of early warning signs (EWS) to improve project success rates, especially in the unique onshore-offshore project environment, which is exposed to higher project risks. This research employs a Delphi survey to identify and rank the most important EWSs of failures in offshore software development (OSD) projects. The survey panelists include 23 experts from the offshore client and vendor companies in Switzerland and India. The survey results are discussed and further steps to study the EWSs in an OSD project context are outlined. KEYWORDS Offshoring, Global software development, Project failure, Delphi survey, Early warning sign, Project management
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