社会网络上的集体智慧和社区弹性设计

Jon Chamberlain, B. Turpin, Maged Ali, Kakia Chatsiou, Kirsty O'Callaghan
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引用次数: 4

摘要

社交网络的普及和无处不在使一种新的分散在线协作形式成为可能:用户群围绕一个中心主题聚集在一起,共同解决问题、完成任务和发展社会联系。表现出这种“有机协作”的团队已经被证明比其他众包方法更快、更准确地解决任务。它们还可以使社区采取行动,增强复原力,以应对从临时请求到应急和危机管理等不同事件。然而,通过正式机构与这些群体接触,可能会破坏激励结构的稳定,从而造成脱节和脱离接触的风险。本文探讨了这一现象的案例研究,回顾了可以帮助设计系统来利用这些群体的动机模型,并提出了一个使用现有平台和社交网络的轻量级参与框架。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Designing for Collective Intelligence and Community Resilience on Social Networks
The popularity and ubiquity of social networks has enabled a new form of decentralised online collaboration: groups of users gathering around a central theme and working together to solve problems, complete tasks and develop social connections. Groups that display such `organic collaboration' have been shown to solve tasks quicker and more accurately than other methods of crowdsourcing. They can also enable community action and resilience in response to different events, from casual requests to emergency response and crisis management. However, engaging such groups through formal agencies risks disconnect and disengagement by destabilising motivational structures. This paper explores case studies of this phenomenon, reviews models of motivation that can help design systems to harness these groups and proposes a framework for lightweight engagement using existing platforms and social networks.
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