员工不满/满意的驱动因素:旅游业和体育产业的比较

IF 16.4 1区化学 Q1 CHEMISTRY, MULTIDISCIPLINARY

Accounts of Chemical Research Pub Date : 2022-09-02 DOI:10.30519/ahtr.1136916

Ali Sevilmiş, M. Kozak, İlknur Özdemir

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引用次数: 0

摘要

本研究旨在找出影响旅游和体育两个不同行业员工不满/满意的共同因素和独特因素，并最终建立模型。本研究采用定性方法进行。共有118名在五星级酒店和体育中心工作的员工参与了这项研究。影响员工满意度的主要因素为同事、工作性质、上级关系、工资、工作时间、职业机会和工作保障。影响不满意的主要因素是低工资、无效管理、工作不安全感和不体贴的伴侣。在旅游满意度的背景下，“额外机会”的主题不同于体育。在对体育不满的背景下，“缺乏职业机会”的主题不同于旅游业。研究结果为这两个行业在提高其业务绩效和生产力方面提供了有价值的启示。该研究通过识别旅游和体育行业的员工不满意因素来传达其独创性。

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Drivers of employee dis/satisfaction: a comparison of tourism and sports industries

This study aims to identify the common and distinct factors affecting the dis/satisfaction of employees in two different industries, namely tourism and sports, and develop a model in the end. The study was carried out by using the qualitative method. A total of 118 employees working both in five-star hotels and sports centers participated in the study. Common factors affecting the employee satisfaction were thematized as the fellow employees, nature of job, relationship with superiors, salary, working hours, career opportunities, and job security. The factors affecting the dissatisfaction were thematized as the low salary, ineffective management, job insecurity, and inconsiderate mates. In the context of satisfaction in tourism, the theme of “extra opportunities” differs from sports. In the context of dissatisfaction with sports, the theme of “lack of career opportunities” differs from tourism. Study findings present valuable implications for the two industries in a desire to increase the performance and productivity of their businesses. The study conveys its originality by identifying the employee dis/satisfaction factors both in tourism and sports industries.

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来源期刊

Accounts of Chemical Research 化学-化学综合

CiteScore

31.40

自引率

1.10%

发文量

312

审稿时长

2 months

期刊介绍： Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.