{"title":"重塑特许人寿保险:南非长期保险公司转型","authors":"Dan Remenyi","doi":"10.1002/(SICI)1099-0828(199604)3:2<13::AID-BCR58>3.0.CO;2-5","DOIUrl":null,"url":null,"abstract":"<p>Despite the high failure rate among those who attempt to re-engineer or transform their businesses there are still a number of successes. This case study, which examines how a long time assurer in South Africa totally transformed its business, and in so doing improved their performance more than 10-fold, deals with the issues of changing marketing strategy, organizational structure, as well as establishing a learning organization and taking fuller advantage of outsourcing opportunities. The case study reports on a project which has now been operating for some 4 years and which has delivered some very substantial improvements in the performance of the organization.</p>","PeriodicalId":100208,"journal":{"name":"Business Change and Re-engineering","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"1996-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"Re-Engineering Charter Life: Transforming a Long Term Assurer in South Africa\",\"authors\":\"Dan Remenyi\",\"doi\":\"10.1002/(SICI)1099-0828(199604)3:2<13::AID-BCR58>3.0.CO;2-5\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p>Despite the high failure rate among those who attempt to re-engineer or transform their businesses there are still a number of successes. This case study, which examines how a long time assurer in South Africa totally transformed its business, and in so doing improved their performance more than 10-fold, deals with the issues of changing marketing strategy, organizational structure, as well as establishing a learning organization and taking fuller advantage of outsourcing opportunities. The case study reports on a project which has now been operating for some 4 years and which has delivered some very substantial improvements in the performance of the organization.</p>\",\"PeriodicalId\":100208,\"journal\":{\"name\":\"Business Change and Re-engineering\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"1996-04-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Business Change and Re-engineering\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://onlinelibrary.wiley.com/doi/10.1002/%28SICI%291099-0828%28199604%293%3A2%3C13%3A%3AAID-BCR58%3E3.0.CO%3B2-5\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Business Change and Re-engineering","FirstCategoryId":"1085","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1002/%28SICI%291099-0828%28199604%293%3A2%3C13%3A%3AAID-BCR58%3E3.0.CO%3B2-5","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Re-Engineering Charter Life: Transforming a Long Term Assurer in South Africa
Despite the high failure rate among those who attempt to re-engineer or transform their businesses there are still a number of successes. This case study, which examines how a long time assurer in South Africa totally transformed its business, and in so doing improved their performance more than 10-fold, deals with the issues of changing marketing strategy, organizational structure, as well as establishing a learning organization and taking fuller advantage of outsourcing opportunities. The case study reports on a project which has now been operating for some 4 years and which has delivered some very substantial improvements in the performance of the organization.