A Gestão de hotelaria hospitalar – revisão sistemática e bibliometria

The present article has the hospital hospitality management as its theme and its performed activities, in order to demonstrate its importance as a support in the hospital context, especially in the laundry. It aimed to analyze the Brazilian scientific production between in this area, from 2013 to 2018, through a bibliometric review. Through a bibliometrics review, it was noted that Lotka’s and Bradford’s Laws were not confirmed, while the Zipf’s Law was confirmed. As a result of the research, there are several areas of knowledge that deal with Hospital Hospitality Management with different approaches, namely: Nursing, Medicine, Nutrition, Psychology, Administration, Economics and Education. Topics such as humanization, transportation, laundry, sanitization, cleaning and hospital hospitality were addressed. It was possible to conclude that, despite the theme development, there are gaps mainly in the Hospital Hospitality Management of public hospitals.