信息系统的重大挑战

Chandra S. Amaravadi
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引用次数: 1

摘要

信息系统领域历来受到行为方法占主导地位的影响。因此,尽管进行了数十年的研究,参加了数十次会议和期刊,参加了数千名研究人员,但取得的突破很少,这并不奇怪。本文提倡一种技术方法,通过从角色(即组织中信息系统履行的功能)的角度来看,着重于改进组织中的现有系统。这些被理解为:1)支持操作,2)提供信息,3)支持决策,4)提供知识,5)支持知识和文书工作,6)支持组织设计。人们普遍认为,该领域对履行角色“1”、“2”、“3”和“6”的理解是成熟的,而对领域“3”(用于非结构化决策)、“4”和“5”的理解仍然不完整。在这些领域的挑战是困难的问题,我们称之为大挑战,并在本文中讨论。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Grand Challenges in Information Systems
The field of information systems has historically suffered from a pre-dominance of behavioral approaches. As a result, it is not surprising that in spite of decades of research, dozens of conferences and journals and thousands of researchers, very few breakthroughs have been achieved. This paper advocates a technical approach that focuses on improving existing systems in organizations by viewing them from the point of roles i.e. functions fulfilled by IS in organizations. These are understood as: 1) supporting operations, 2) providing information, 3) supporting decision making, 4) providing knowledge, 5) supporting knowledge and clerical work, and 6) supporting organizational design. It is generally agreed that the field’s understanding of fulfil-ling roles “1”, “2”, “3” and “6” is mature while understanding of areas “3” (for unstructured decisions), “4”, and “5” are still incomplete. The challenges in these areas are difficult problems that we refer to as grand challenges and discuss in this paper.
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