{"title":"延误对顾客安全感知和行为意图的影响","authors":"Pablo E. S. Oliveira, J. Ferrer, A. Parasuraman","doi":"10.3926/JAIRM.7","DOIUrl":null,"url":null,"abstract":"Purpose: The main objective of this paper is to examine how the customers' perceptions of delays and safety relate to each other and to behavioral intentions","PeriodicalId":30504,"journal":{"name":"Journal of Airline and Airport Management","volume":"2 1","pages":"86-100"},"PeriodicalIF":0.0000,"publicationDate":"2012-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.3926/JAIRM.7","citationCount":"6","resultStr":"{\"title\":\"Impact of delays on customers' safety perceptions and behavioral intentions\",\"authors\":\"Pablo E. S. Oliveira, J. Ferrer, A. Parasuraman\",\"doi\":\"10.3926/JAIRM.7\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Purpose: The main objective of this paper is to examine how the customers' perceptions of delays and safety relate to each other and to behavioral intentions\",\"PeriodicalId\":30504,\"journal\":{\"name\":\"Journal of Airline and Airport Management\",\"volume\":\"2 1\",\"pages\":\"86-100\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2012-12-30\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://sci-hub-pdf.com/10.3926/JAIRM.7\",\"citationCount\":\"6\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Airline and Airport Management\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.3926/JAIRM.7\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Airline and Airport Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.3926/JAIRM.7","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
Impact of delays on customers' safety perceptions and behavioral intentions
Purpose: The main objective of this paper is to examine how the customers' perceptions of delays and safety relate to each other and to behavioral intentions
求助内容：
应助结果提醒方式：
京公网安备 11010802042870号
