儿童福利和保护专业人员:他们如何体验他们的工作?解释性现象学分析

S. Gorman
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引用次数: 0

摘要

旨在帮助弱势儿童和青少年的专业人员和服务机构必须以专业的方式提供照顾、保护、福利和宣传(儿童和青年事务部,2011年)。这是一份敏感的、充满情感的工作,在压力很大的同时也可以获得很高的回报(Stalker, Mandell, french, Harvey and Wright, 2007)。因此,前线儿童福利及保护专业人员的流失率很高。经济衰退导致预算削减和人手不足的办公室增加了这种风险(Ellett和Millar, 2001;托马,1998;Markiewicz, 1996;Tham, 2007)。因此,许多研究都集中在这一行工作的压力源和保护因素上。鉴于每个国家和国际地区都有自己的政策,这些政策会影响到污水处理厂的成果和工作经验,因此收集每个司法管辖区的知识和研究是很重要的,以便对情况进行适当的评估和处理。对于爱尔兰共和国来说,这项研究没有那么激烈,只有少数发表的论文研究了这个问题,尽管有原始的观察结果(Burns, 2011;Burns and Christie, 2013)。本定性研究的目的是通过对爱尔兰组织内工作的12个CWPPs进行半结构化深度访谈,扩大围绕这一主题的文献。本研究使用解释性现象学分析将意义组织和结构成反映参与者工作经验的主题。出现了四个超级主题(客户关系,组织支持和变化,儿童福利系统不足和工作满意度),这些主题结合了与文献一致的积极和消极的工作因素以及似乎与当地背景相关的因素。讨论了在组织和决策一级可以作出的改进,以及通过使用定量或混合方法措施进一步扩大这项研究的可能性和必要性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Child Welfare and Protection Professionals: How Do They Experience Their Work? An Interpretative Phenomenological Analysis
Professionals and services which aim to help vulnerable children and adolescents are required to provide care, protection, welfare, and advocacy in a professional manner (Department of Children and Youth Affairs, 2011). This is a sensitive and emotionally charged job that can be very rewarding at the same time as being very stressful (Stalker, Mandell, Frensch, Harvey and Wright, 2007). Consequently, frontline Child Welfare and Protection Professionals (CWPP) are marked by high turnover rates. The declining economic context which led to budget cuts and understaffed offices has increased such risks (Ellett and Millar, 2001; Thoma, 1998; Markiewicz, 1996; Tham, 2007). Therefore, much research has focused on the stressors as well as the protective factors involved in this line of work. Given that each national and international region has its own policies which influence the outcomes and work experiences of CWPPs it is important to gather knowledge and research into each jurisdiction so that situations are properly assessed and addressed. For the Republic of Ireland this research has been less intense, with only a few published papers looking into this matter, albeit with original observations (Burns, 2011; Burns and Christie, 2013). The aim of this qualitative research was to expand the literature surrounding this subject by using semistructured in-depth interviews with twelve CWPPs working within an Irish organisation. The research uses Interpretative Phenomenological Analysis to organise and structure meaning into themes that reflect the experiences of the participants with regard to their work. Four super-ordinate themes emerged (Client Relationships, Organisation Support and Variance, Child Welfare System Inadequacies and Job Satisfaction) which unite positive and negative work factors consistent with the literature as well as factors that seem to relate to the local context. Improvements that can be made at the organisational and policy-making level are discussed, as well as possibilities and necessities to further expand on this research through the use of quantitative or mixed method measures.
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