Innovation, telecommuting and public educational libraries: ways to digital transformation in the post-pandemic world of work

Introduction: The development of more assertive public policies in libraries, in accordance with the dynamics of telecommuting that are being created, is an essential debate in the field of Information Science. Objective: This article discusses the evolution of public educational libraries in telecommuting to serve a community of professionals who work and communicate in a network. Methodology: Methodologically, the research has an exploratory level, a qualitative approach, developed through bibliographical research and elaborated from the data of a doctoral research that uses the action science method. Results: The results highlight the possibility of innovation through remote work in the federal public service, especially with the advent of Decree 11,072, of May 17, 2022; the opportunity to innovate in the public sector with a promising service performed by public educational libraries at federal institutes; and the inseparability between work and research agendas, as well as between social development and digital transformation. Conclusion: It is concluded that the paths for the digital transformation in the world of work can become even more productive, innovative, profitable and sustainable, when the continuous and adequate investment in library infrastructure that fulfills an educational function and is of a public nature is sought; and in policies that ensure the performance of librarians as agents of innovation in federal institutes.