网站质量提高特许经营营销业绩优异

ComTech Pub Date : 2016-06-01 DOI:10.21512/COMTECH.V7I2.2250
Erwin Ardianto Halim, Yohannes Kurniawan
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引用次数: 0

摘要

根据印度尼西亚服务提供商协会(APJII) 2014年的调查,印度尼西亚的互联网用户增加到约8800万。这一数字表明,利用互联网寻求商业特许经营信息也将增加。随着互联网使用的增加,特许人网站的质量也应随之提高。特许人的网站将关系到系统质量、信息质量和服务质量(DeLone and McLean, 2003)。本研究使用SEM LISREL分析各指标的加载因子对变量的影响,以及网站质量变量对特许经营购买意愿的影响。结果表明,所有变量(系统质量、信息质量和服务质量)对因变量网站质量有显著影响。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Website Quality To Increase Franchise Marketing Performance Excellent
According to Indonesia Association of Service Provider (APJII) survey in 2014, the internet user in Indonesia increased up to around 88 million. This number expresses that the use of the internet to seek business franchise information will increase as well. The increase of internet using should be followed by the quality of franchisor's website. The franchisor's website will relate to system quality, information quality and service quality (DeLone and McLean, 2003). This research uses SEM LISREL to see the loading factors of each indicator impact in variables and website quality variables impact to intention to purchase franchise. The result shows that all variables (System quality, Information Quality, and Service Quality) give significant impact to dependent variable Website Quality.
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