消费者创新动机与全球认同的差异

IF 1.2 Q4 MANAGEMENT
Ceyda Tanrikulu
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引用次数: 3

摘要

可持续营销和创新产品失败的主要原因之一是缺乏对消费者需求的充分理解。了解年轻消费者的创新动机和身份问题可以为实现可持续发展的理论和实践提供重要的证据。尽管性别和世代差异对消费者创新积极性和全球认同具有重要意义,但每个群体这些变量之间的相似/差异和联系并不精确,需要提供明确证据的研究,特别是在大流行期间。因此,本文的目的是1)确定性别和代际群体在激励消费者创新和全球认同方面的差异/相似之处;2)在给定的群体中检验激励消费者创新和全球认同之间的关系。通过在线问卷调查,从土耳其新兴市场的Y和Z世代消费者中收集数据。主要结果表明,在消费者创新动机和全球认同方面,性别没有差异,而代际群体之间存在一些差异。此外,每个性别和世代队列都发现了一些显著的关系。在本研究中,Z世代消费者的创新动机存在显著差异,Z世代的知识储备有限,可能被视为一个强大的挑战。对研究结果进行了讨论,并对文献和管理意义提出了建议。因此,本研究可以通过确认消费者行为的代际差异的重要性,并强调Y代和Z代之间的一些相似之处和差异,特别是在流行病条件下,对当前的文献做出贡献。它可以作为全球营销人员从事创新营销、消费者创新、创新产品开发以及全球化对年轻消费者(特别是新兴市场)的心理影响的路线图。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Consumer differences in motivated consumer innovativeness and global identity
One of the main reasons for failure in sustainable marketing and innovative products is the lack of an adequate understanding of consumer wants and needs. Understanding the issues of motivations for innovativeness and identity in young consumers can provide important evidence for both theory and practice on achieving sustainability. Despite the importance of gender and generation cohort differences on motivated consumer innovativeness and global identity, similarities/differences and links between these variables for each group are not precise and waiting for research that provides clear evidence, especially in the pandemic period. Therefore, this paper aims 1) to determine the differences/similarities in gender and generational cohorts regarding the motivated consumer innovativeness and global identity and 2) to examine the relationship between motivating consumer innovativeness and global identity in given cohorts. Data were collected from consumers in Y and Z generations on an emerging market in Turkey through an online questionnaire. The main results indicated no gender differences for both motivated consumer innovativeness and global identity, whereas there were some differences between generational cohorts. Moreover, some significant relationships were found for each gender and generational cohort. In this study, significant differences were demonstrated about the motivations that drive consumers to be innovative in the Z generation, which has limited knowledge reserve and could be seen as a strong challenge. The findings were discussed, and suggestions were presented for both literature and managerial implications. Thus, this study could contribute to the current literature by confirming the significance of generation-specific differences in consumer behavior and stressing some similarities between Y and Z generations and differences, especially in pandemic conditions. It could be helpful as a roadmap for global marketers engaging in innovative marketing, consumer innovativeness, development of innovative products, and psychological consequences of globalization in young consumers, especially in emerging markets.
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