Átila Chagas de Araújo, L. J. Vieira, Antonio Rodrigues Ferreira Júnior, A. Pinto, Kerma Márcia de Freitas, Camila Lima Ribeiro
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Work process for coordination of care in the Family Health Strategy
Abstract Objective To understand the work process of Family Health Strategy teams in the coordination of care, highlighting factors involved in this coordination. Method Qualitative study based on the attributes of care coordination, carried out with 18 care and management professionals between January and March 2020. Results Three final themes emerged: “Care plan”; “Standardization of practices”; and “Dialogical communication at different levels of care”. The pattern of responses points to the fragmentation of care and weakens coordination mechanisms. The exposure of restrictive factors related to the meso- and macro-organizational levels of the municipal health system reverberates in the ability of teams to coordinate care. Conclusion and implications for practice The coordination of care faces obstacles related to the work process of teams and structural issues in the organization of the health network. The contributions go beyond care and management, reaching education, research, and extension in professional training. Permanent education enables reorientations to guarantee the flow of users in the care network and provide comprehensive care to the population.
期刊介绍:
Anna Nery School Journal of Nursing is a vehicle for scientific communication sponsored by Anna Nery School of Nursing, Federal University of Rio de Janeiro, since 1997. The Journal''s mission is publishing an original manuscript related to Nursing, Healthcare and other areas of knowledge whenever there are interfaces in Health and Nursing Science.The journal will accept original manuscripts, developed by quantitative, qualitative, and mixed methods. It is also accepted studies such as reflections, essays, and systematized reviews. All those manuscripts should bring direct or indirect contributions to the historicity and practice of nursing care, to nursing education, to the development of new methodologies and technologies for caring, teaching, and research. It has a special interest in the studies developed with vulnerable populations whose findings directly contribute to broadening the nursing science that underlies ethical and human care.