消费者如何消费和分配被愤怒污染的钱

Q3 Economics, Econometrics and Finance
H. Park
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引用次数: 0

摘要

目的:近年来,尤其是在2019冠状病毒病大流行期间,愤怒已成为人们主要的情绪之一。考虑到愤怒在消费者生活中扮演的关键角色,本研究考察了对金钱的愤怒情绪如何影响消费者的支出和金钱分配决策。研究设计和方法。采用不同的情绪诱导方法(独裁者游戏、自传式回忆和情景)进行了三个实验。结果。对钱感到愤怒会减少亲社会支出(即,减少分配给他人的钱),但它不会影响为自己而进行的良性或功利支出——不像过去的研究结果那样,负面情绪会增加功利支出。此外,虽然愤怒的钱减少了这些钱的亲社会支出,但内疚的钱增加了这些钱的亲社会支出。然而,内疚和愤怒的影响并不完全对称。愤怒的对抗效应会扩散到远距离和亲密的人身上,而内疚的亲社会效应则仅限于远距离的人。结论:这些发现有助于决策者和金融机构预测,在大流行期间,当人们的愤怒情绪可能使资金受到抑制时,资金将如何分配或流通。他们还强调了研究价态之外的离散情绪(例如愤怒与内疚)的影响的重要性。©作者
本文章由计算机程序翻译,如有差异,请以英文原文为准。
How Consumers Spend and Distribute Money Tainted by Anger
Purpose: Anger has become one of the dominantly experienced emotions in recent years, particularly under the COVID-19 pandemic. Considering the critical role that anger plays in consumers’ lives, the present research examines how feeling angry about money influences consumers’ spending and money distribution decisions. Research design and methodology. Three experiments were conducted using different emotion induction methods (i.e., dictator game, autobiographical recall, and scenario). Results. Feeling angry about money decreased pro-social spending (i.e., less money distribution to the others), but it did not affect virtuous or utilitarian spending for the self—unlike past finding on negative feelings that increased utilitarian spending. Furthermore, whereas anger-tainted money decreased pro-social spending of that money, guilt-tainted money increased pro-social spending. However, the effects of guilt versus anger were not completely symmetrical. The antagonistic effect of anger was diffusive across spending on distant and close others, whereas the pro-social effect of guilt was limited to distant others. Conclusions: These findings help policy makers and financial institutions forecast how money will be distributed or circulated when it is likely to be dampened by anger under the pandemic. They also highlight the importance of examining the effects of discrete emotions (e.g., anger vs. guilt) beyond valence. © The Author(s)
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来源期刊
Journal of Distribution Science
Journal of Distribution Science Economics, Econometrics and Finance-Economics and Econometrics
CiteScore
1.50
自引率
0.00%
发文量
0
审稿时长
16 weeks
期刊介绍: JDS publishes original research analysis and inquiry into issues in distribution. JDS is an international peer-reviewed journal, which is devoted to contemporary issues of distribution, logistics and SCM, transportation, distribution channel management, distribution innovation and information technology, merchandizing and supply, marketing and consumer behavior, manufacturing, and wholesale and retail in the world. JDS publishes monthly in both English and Korean. The aim of JDS is to bring together the latest theoretical and empirical distribution research in the world, and the journal welcomes scholarly/research articles from researchers, practitioners, and scholars throughout the world
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