{"title":"从相关银行员工的角度探讨全球化、数字化和2019冠状病毒病对约旦银行业新服务发展的影响","authors":"Khleef Alkhawaldeh","doi":"10.1504/ijsom.2023.10058785","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":35488,"journal":{"name":"International Journal of Services and Operations Management","volume":"1 1","pages":""},"PeriodicalIF":0.0000,"publicationDate":"2023-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"The impact of globalisation, digitalisation and COVID-19 on the development of new services in the Jordanian banking sector from the perspective of concerned bank employees\",\"authors\":\"Khleef Alkhawaldeh\",\"doi\":\"10.1504/ijsom.2023.10058785\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"\",\"PeriodicalId\":35488,\"journal\":{\"name\":\"International Journal of Services and Operations Management\",\"volume\":\"1 1\",\"pages\":\"\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2023-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"International Journal of Services and Operations Management\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1504/ijsom.2023.10058785\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"Engineering\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"International Journal of Services and Operations Management","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1504/ijsom.2023.10058785","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"Engineering","Score":null,"Total":0}
The impact of globalisation, digitalisation and COVID-19 on the development of new services in the Jordanian banking sector from the perspective of concerned bank employees
期刊介绍:
Globalisation of market and operations places tremendous pressure on productive management of services and manufacturing enterprises. Services are increasingly important in today''s developed economies. Nevertheless, manufacturing plays a major role in national economies and is essential for the survival of service organisations. Considering the globalisation of services and manufacturing, a journal focusing on global perspective of operations management is of paramount importance. IJSOM focuses on new strategies, techniques and technologies for improving productivity and quality in both manufacturing and services. Topics covered include: • Operations strategy in services/manufacturing, SMEs • Designing service/manufacturing enterprises, virtual enterprises • Value chain perspectives • Service blue printing • Service delivery process, performance measures/metrics • Managing capacity • Managing and measuring quality • Information technology, MRP, ERP • Human resources • Production planning and control, scheduling, JIT • Lean/agile production • Supply chain/inventory management • Product and process design • E-commerce and operations • Location and facility planning