敏捷过程绩效评估框架的案例研究

IF 0.8 Q4 MANAGEMENT

International Journal of Business Performance Management Pub Date : 2021-01-01 DOI:10.1504/IJBPM.2021.112126

Alan Pooley, J. Chan

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引用次数: 0

摘要

本研究调查了一家中小企业在零工经济中的敏捷实施情况，重点是开发一个评估框架，用于评估敏捷方法部署的绩效。我们概念化并提出了一个包含有形和无形指标的绩效框架。然后，我们通过深入的案例研究来检验所提出的框架的适用性。研究结果表明，计划的敏捷工具和流程的实施对公司绩效有影响，如指标集所示。随着敏捷的实施，公司的绩效得到了提高，赢得的项目数量增加，营业额增加，这是有形的指标。参与和知识管理等无形指标也得到了提高。但也有一些公司需要解决的问题。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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A case study on performance assessment framework for Agile processes

This research investigates the implementation of Agile by an SME in the gig economy, focusing on developing an evaluation framework for performance assessment of the deployment of Agile method. We conceptualise and proposed a performance framework with both tangible and intangible indicators. Then, we test the applicability of the proposed framework through an in-depth case study. The findings suggest that the implementation of the planned Agile tools and processes have an impact on the firm performance as shown in the set of indicators. With Agile implementation, the firm performance was enhanced with an increase in the number of projects won and the increase in turnover, which are the tangible indicators. The intangible indicators, engagement and knowledge management, were also enhanced. But there are some concerns which firm should address.

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来源期刊

International Journal of Business Performance Management MANAGEMENT-

CiteScore

1.90

自引率

10.00%

发文量

期刊介绍： The most distinctive characteristic of a high performance organisation is a strong commitment to explore innovative thinking as a means of delivering a breakthrough in performance. IJBPM aims to examine both hard and soft perspectives in managing business performance, in both public and corporate organisations. Topics covered include: -Business strategy and business process re-engineering Corporate culture- Education and training, organisational learning- Ethical and environmental issues- Intellectual assets management- Innovation and knowledge management- Internet/intranet- Operations strategy- Outsourcing and strategic alliances- Modelling techniques- Performance benchmarking and measurement- Productivity and quality- Public sector management- Technological change and impact- Virtual team working.