CEO、主管和同事的透明内部沟通如何导致员工拥护

IF 1.9 4区管理学 Q2 COMMUNICATION

Management Communication Quarterly Pub Date : 2023-01-22 DOI:10.1177/08933189231153869

Yeunjae Lee, Enzhu Dong

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引用次数: 3

摘要

本研究的目的是考察组织内多个沟通实体(ceo、主管和同伴)的透明内部沟通在员工内部和外部倡导中的作用，并考虑两种中介:员工组织关系(EOR)和员工授权。一项针对403名美国全职员工的在线调查结果表明，通过提高提高采收率和授权，直接主管的透明沟通与员工的倡导呈正相关。此外，ceo的透明沟通与员工通过有利的EOR进行外部和内部倡导之间存在正相关，而透明的同伴沟通与员工通过授权进行倡导之间存在正相关。讨论了战略内部沟通的理论和实践意义。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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How Transparent Internal Communication From CEO, Supervisors, and Peers Leads to Employee Advocacy

The purpose of this study is to examine the role of transparent internal communication from multiple communication entities within organizations—CEO, supervisors, and peers—in employees’ internal and external advocacy, respectively, with a consideration of the two mediators: employee-organization relationship (EOR) and employee empowerment. Results of an online survey with 403 full-time employees in the United States suggested that transparent communication from direct supervisors was positively related to employee advocacy via heightened EOR and empowerment. In addition, positive associations between CEOs’ transparent communication and employees’ external and internal advocacy via a favorable EOR were found, while transparent peer communication was positively related to employee advocacy through empowerment. Theoretical and practical implications for strategic internal communication are discussed.

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来源期刊

Management Communication Quarterly Multiple-

CiteScore

4.30

自引率

16.00%

发文量

期刊介绍： Management Communication Quarterly presents conceptually rigorous, empirically-driven, and practice-relevant research from across the organizational and management communication fields and has strong appeal across all disciplines concerned with organizational studies and the management sciences. Authors are encouraged to submit original theoretical and empirical manuscripts from a wide variety of methodological perspectives covering such areas as management, communication, organizational studies, organizational behavior and HRM, organizational theory and strategy, critical management studies, leadership, information systems, knowledge and innovation, globalization and international management, corporate communication, and cultural and intercultural studies.