探索大学网络存在与网络可用性之间的关系:以土耳其为例

Q Social Sciences

Program-Electronic Library and Information Systems Pub Date : 2016-03-21 DOI:10.1108/PROG-04-2014-0024

Serhat Peker, S. K. Cavdar, K. Cagiltay

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引用次数: 18

摘要

目的-本文的目的是统计探索网络可用性和高校网络存在之间的关系。作为案例研究，从Webometrics排名中选择的五所不同排名的土耳其大学进行了评估和比较。设计/方法/方法——我们采用了两种不同的方法来对选定的大学进行可用性评估:用户测试用于衡量用户在选定任务上的表现，调查问卷用于评估用户对网站使用的满意度。两种可用性评估方法分别应用于每所大学的预定任务，共有20名受试者参与。在可用性评价完成后，根据可用性结果对高校进行排名，最后利用Kendall秩相关法对高校网站可用性与网络存在度之间的关系进行统计研究。研究发现——在大学网站可用性评估的最后，确定了几个由相关先前研究断言的常见可用性问题。可用性结果还显示，选定的土耳其大学网站存在许多可用性问题。此外，大学网站的可用性与他们的网络存在之间存在很强的正相关关系(p < 0.05)。因此，参与者在拥有强大网络存在的大学网站上执行任务时表现出更高的成功和满意度。实际意义-这项研究的结果对大学有实际意义。相关结果表明，大学可以通过重视其网络存在量来提高其网络可用性。大学可以通过调查他们的网站排名来估计他们的网站可用性水平，他们也可以通过改善他们网站的可用性来提高他们在Webometrics排名系统中的排名。此外，大学网站开发人员可以通过避免可用性和通过可用性评估发现的设计问题来设计更可用和更用户友好的网站。原创性/价值——不同于以往关注教育网页可用性的研究，本研究通过统计探索大学网页存在与网页可用性之间的关系，为不断增长的文献做出了贡献。这项研究也很有价值，因为它是第一次尝试评估和比较土耳其一组大学网站的可用性水平。

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Exploring the relationship between web presence and web usability for universities: A case study from Turkey

Purpose – The purpose of this paper is to statistically explore the relationship between web usability and web presence of the universities. As a case study, five Turkish universities in different rankings which were selected from Webometrics rankings were evaluated and compared. Design/methodology/approach – Two different methods were employed for performing usability evaluation of the selected universities: a user testing was used to measure the user performance on the selected tasks and a questionnaire to assess the user satisfaction on the website use. Both usability evaluation methods were applied on the pre-determined tasks for each university by participation of 20 subjects. After the usability evaluation, the universities were ranked in terms of usability results and finally, the relationship between web usability and web presence of universities was statistically investigated by using Kendall’s rank correlation. Findings – Several common usability problems which were asserted by related previous studies were identified at the end of usability evaluation of university websites. The usability results also revealed that selected Turkish university websites suffer from numerous usability problems. Further, a strong positive correlation (p < 0.05) between the usability of the university websites and their web presences were identified. Hence, the participants showed a higher success and satisfaction while performing the tasks on the university websites which have strong web presences. Practical implications – The findings from this study have practical implications for universities. Correlation results showed that universities can improve their web usability by giving importance to their web presence volumes. Universities can estimate their web usability levels by investigating their web presence rankings and they can also raise their rankings in Webometrics ranking system by improving the usability of their websites. Moreover, university web developers can design more usable and more user-friendly websites by avoiding usability and design problems identified through usability evaluation. Originality/value – Different from the prior research efforts focussing on usability of educational web pages, this study contributes to the growing literature by statistically exploring the relationship between web presence and web usability of universities. This study is also precious from the point of view that it is one of the first attempts to evaluate and compare usability levels of a set of universities’ websites from Turkey.

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来源期刊

Program-Electronic Library and Information Systems 工程技术-计算机：信息系统

CiteScore

1.30

自引率

0.00%

发文量

审稿时长

>12 weeks

期刊介绍： ■Automation of library and information services ■Storage and retrieval of all forms of electronic information ■Delivery of information to end users ■Database design and management ■Techniques for storing and distributing information ■Networking and communications technology ■The Internet ■User interface design ■Procurement of systems ■User training and support ■System evaluation