在亲密的人际关系中建立信任:华人的经验

IF 1.9 Q3 MANAGEMENT
J. Chang, Honggang Yang, Kuang‐Hui Yeh, Shih-Chi Hsu
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引用次数: 7

摘要

摘要本研究旨在了解和描述亲密人际关系中信任发展经验的本质。回顾文献发现,先前的西方研究强调信任发展的过程,而先前的中国研究则侧重于发展信任所需采取的行动。此外,大多数先前的信任发展研究仅限于工作场所,交换和熟人关系。为了填补这一空白,本实证研究试图了解信任是如何在父母与子女、已婚夫妇、浪漫伴侣和亲密朋友之间的亲密关系中发展的。本研究采用质性现象学方法,透过深度访谈14位在台湾成功建立亲密关系信任的中国成年人,收集资料。研究结果表明,信任发展不仅包括通过满足基于角色、规范和需求的期望来展示可信度,还包括在变化和冲突时期进行有效的沟通。研究结果提供了一个全面的、采取行动的模型,适用于先前研究人员研究过的更广泛的亲密关系,从而推进了信任发展的现有知识。它们对中国背景下的信任发展策略有影响,这对西方人在与中国人做生意时了解至关重要。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Developing trust in close personal relationships: ethnic Chinese’s experiences
ABSTRACT This study seeks to understand and describe the essences of the experience of trust development in close personal relationships. A review of the literature reveals that prior Western studies emphasised the processes of trust development, while prior Chinese studies focused on actions that need to be taken to develop trust. In addition, most prior trust development studies were confined to workplace, exchange and acquaintance relationships. To fill the gaps, this empirical study seeks to understand how trust develops in close relationships between parents and children, married couples, romantic partners and close friends. It employs a qualitative phenomenological method to collect data through in-depth interviews with 14 Chinese adults in Taiwan who have successfully developed trust in these close relationships. The findings revealed that trust development involves not only demonstrating trustworthiness through meeting expectations based on roles, norms and needs but also engaging in effective communication in times of change and conflict. The findings advance the existing knowledge of trust development by providing a comprehensive, action-taking model with applicability to broader close relationships under-studied by prior researchers. They have implications on trust development strategies in the Chinese context that are critical for Westerners to know as they do business with the Chinese.
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来源期刊
CiteScore
2.60
自引率
42.90%
发文量
9
期刊介绍: As an inter-disciplinary and cross-cultural journal dedicated to advancing a cross-level, context-rich, process-oriented, and practice-relevant journal, JTR provides a focal point for an open dialogue and debate between diverse researchers, thus enhancing the understanding of trust in general and trust-related management in particular, especially in its organizational and social context in the broadest sense. Through both theoretical development and empirical investigation, JTR seeks to open the "black-box" of trust in various contexts.
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