玛莎百货的演变

IF 7.4 2区管理学 Q1 MANAGEMENT

Service Industries Journal Pub Date : 1999-07-01 DOI:10.1080/02642069900000030

G. Davies

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引用次数: 22

摘要

从玛莎百货的档案和年度报告中提取的财务数据被用来确定公司销售增长的五个阶段。早期，相当不稳定的增长，通常通过收购，让位给第二阶段的商店发展，由公司在20世纪20年代的上市提供资金。第三阶段的销售增长主要来自门店规模的扩大。第四阶段涉及提高劳动和空间生产率。进化的最后和当前阶段强调的是多样化。并与两种零售变革理论——零售之轮理论和零售手风琴理论进行了比较。这两种理论都不符合公司表现出的持续增长，事实上，这两种理论都可以说是预测了公司整体战略的失败。

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The Evolution of Marks and Spencer

Financial data drawn from Marks and Spencer's archives and annual reports is used to identify five phases in the Company' sales growth. Early, rather erratic, growth, often through acquisition, gave way to a second phase of store development funded by the Company's floatation in the 1920s. Sales growth in the third phase came substanriveljl through an increase in store size. A fourth phase involved irnprovernerzts in labour and space productivity. The final and current phase of evolution emphasises divers(fication. The pattern of evolution is compared with two theories of retail change, the Wheel of Retailing and the Retail Accordion. Neither is compatible with the sustained growth exhibited, indeed both theories could be said to predict the failure of the Company's overall strategy.

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来源期刊

Service Industries Journal MANAGEMENT-

CiteScore

19.00

自引率

18.10%

发文量

期刊介绍： The mission of The Service Industries Journal is to enhance our understanding of the services sector, service firms, and the efficient management of these entities. Pioneering the field since 1981, we stand as the world's inaugural academic, peer-reviewed journal dedicated to the services sector and service management. Over the years, we have earned a prestigious international reputation for delivering high-quality content and insights. We enthusiastically invite submissions from researchers worldwide whose studies are grounded in social sciences such as sociology, psychology, economics, law, and politics.