{"title":"自助服务——但交谈有好处吗?","authors":"T. Alcock, N. Millard","doi":"10.1007/s10550-007-0088-3","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":50725,"journal":{"name":"Bt Technology Journal","volume":"24 1","pages":"313-320"},"PeriodicalIF":0.0000,"publicationDate":"2007-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1007/s10550-007-0088-3","citationCount":"1","resultStr":"{\"title\":\"Self-service — but is it good to talk?\",\"authors\":\"T. Alcock, N. Millard\",\"doi\":\"10.1007/s10550-007-0088-3\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"\",\"PeriodicalId\":50725,\"journal\":{\"name\":\"Bt Technology Journal\",\"volume\":\"24 1\",\"pages\":\"313-320\"},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2007-01-01\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://sci-hub-pdf.com/10.1007/s10550-007-0088-3\",\"citationCount\":\"1\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Bt Technology Journal\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1007/s10550-007-0088-3\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"\",\"JCRName\":\"\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Bt Technology Journal","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1007/s10550-007-0088-3","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}