迈向空中交通管制的用户体验:探索空中交通管制的新介面概念

IF 1 4区计算机科学 Q3 COMPUTER SCIENCE, CYBERNETICS

Interacting with Computers Pub Date : 2022-10-01 DOI:10.1093/iwc/iwac032

Stephan Huber;Johanna Gramlich;Selina Pauli;Simon Mundschenk;Eliana Haugg;Tobias Grundgeiger

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引用次数: 1

摘要

空中交通管制（ATC）是一个安全关键、协作的工作领域，由于过去技术驱动的发展，它面临着可用性挑战。在这项工作中，我们遵循了以用户为中心的设计过程，以探索新颖的交互概念如何在ATC中增加用户体验。根据管制员的需求，我们设想了一个统一的界面，以及三个可能的交互概念（鼠标界面、飞行拨号和有形界面），以解决ATC的不同方面。我们原型地实现了交互概念，并基于来自24个控制器的反馈迭代每个原型。来自这些迭代形成性评估的定性数据表明，控制器更喜欢使用高效、简约、可定制和上下文敏感的接口。总结性评估（N=12）表明，与目前使用的系统相比，所有三个概念的享乐质量都更高。我们的研究结果和见解可以为未来ATC接口的设计提供指导和灵感。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Toward User Experience in ATC: Exploring Novel Interface Concepts for Air Traffic Control

Air traffic control (ATC) is a safety-critical, cooperative work domain, which faces usability challenges due to technology driven development in the past. In this work, we followed a user-centered design process to explore how novel interaction concepts increase user experience in ATC. Based on controllers' needs we envisioned one unified interface together with three possible interaction concepts (the mouse interface, flight-dial and tangible interface) addressing different aspects of ATC. We prototypically implemented the interaction concepts and iterated each prototype based on feedback from 24 controllers. Qualitative data from these iterative formative evaluations indicated that controllers prefer interfaces that are efficient to use, minimalistic, customizable and context sensitive. A summative evaluation (N = 12) showed that the hedonic quality of all three concepts were higher compared to the system currently in use. Our results and insights can provide guidance and inspiration for the future design of ATC interfaces.

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来源期刊

Interacting with Computers 工程技术-计算机：控制论

CiteScore

2.70

自引率

0.00%

发文量

审稿时长

>12 weeks

期刊介绍： Interacting with Computers: The Interdisciplinary Journal of Human-Computer Interaction, is an official publication of BCS, The Chartered Institute for IT and the Interaction Specialist Group . Interacting with Computers (IwC) was launched in 1987 by interaction to provide access to the results of research in the field of Human-Computer Interaction (HCI) - an increasingly crucial discipline within the Computer, Information, and Design Sciences. Now one of the most highly rated journals in the field, IwC has a strong and growing Impact Factor, and a high ranking and excellent indices (h-index, SNIP, SJR).