电商直播对消费者送礼和购买意愿的影响

Yunfan Lu, Yucheng He, Yifei Ke
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引用次数: 5

摘要

在电子商务直播中,卖家会选择最合适的流媒体来为他们的产品背书。流媒体介绍商品的主要功能,组织营销活动,改善消费者的购物体验,最终促进交易并获得礼物。然而,主播和消费者之间关系的形成机制尚不清楚。基于可供性理论,本研究采用结构方程实证研究了电子商务直播中消费者送礼和购买行为的决策机制。研究发现,情感可供性和认知可供性对快速关系有积极影响;快速关系是消费者购买意愿和送礼意愿的先行因素。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The influence of e-commerce live streaming affordance on consumer’s gift-giving and purchase intention

In e-commerce live streaming, sellers choose the most suitable streamers to endorse their products. The streamer introduces the main functions of the goods, organizes marketing activities, improves the consumers’ shopping experience, and finally facilitates transactions and obtains gifts. However, the formation mechanism of guanxi between streamers and consumers remain unclear. Based on affordance theory, this study uses structural equations to empirically study the decision-making mechanism of consumer gift-giving and purchase behavior in e-commerce live streaming. The study finds that affective affordance and cognitive affordance have positive impacts on swift guanxi; swift guanxi is an antecedent of consumers’ purchase intention and gift-giving intention.

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