Allen I. Huffcutt, Satoris S. Howes, Susan Dustin, Ashley N. Chmielewski, Corrie A. Marshall, Rachael L. Metzger, Victoria P. Gioia
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Empirical Assessment of Typical versus Maximal Responding in Behavior Description Interviews
ABSTRACT The purpose of this investigation was to provide a direct assessment of typical versus maximal responding in a Behavior Description Interview. A total of 109 participants were recruited from three universities and tested as applicants for a general retail position. When asked to describe a time when they had to deal with a difficult person, a core aspect of retail positions, responses reflected typical tendencies roughly half of the time and more maximal tendencies the other half. Convenience factors (e.g., recent, frequent) appeared to exert a strong influence on responding. Such mixing is problematic from a psychometric perspective given the relatively low correlation between these two aspects of performance. Typical versus maximal recall was not correlated with mental ability. Directions for future research are discussed.
期刊介绍:
Human Performance publishes research investigating the nature and role of performance in the workplace and in organizational settings and offers a rich variety of information going beyond the study of traditional job behavior. Dedicated to presenting original research, theory, and measurement methods, the journal investigates individual, team, and firm level performance factors that influence work and organizational effectiveness. Human Performance is a respected forum for behavioral scientists interested in variables that motivate and promote high-level human performance, particularly in organizational and occupational settings. The journal seeks to identify and stimulate relevant research, communication, and theory concerning human capabilities and effectiveness. It serves as a valuable intellectual link between such disciplines as industrial-organizational psychology, individual differences, work physiology, organizational behavior, human resource management, and human factors.