To stay or not to stay: the mediation roles of job satisfaction and organization commitment among women in logistics industry

The logistics sector is considered non-traditional for women as the industry employs mostly men as the required tasks are considered masculine. Logistics operation runs 24/7, which leads to long working hours and overlaps with women’s household responsibilities. The situation is linked to turnover intention among women in this industry. Numerous studies have acknowledged women to be as good as men. Therefore, turnover among women in this industry is a significant loss for the industry as gender imbalance remains a major issue. Furthermore, studies on this subject remain scarce. This study addressed the literature gap by adopting the Self Determination Theory (SDT) and investigated the factors influencing female employees’ intention to stay in the logistics industry. Data analysis was performed using a purposive sampling technique and Smart Partial Least Squares (Smart PLS). Resultantly, job satisfaction mediated the relationship between intrinsic motivation and intention to stay but did not mediate extrinsic motivation and intention to stay. Additionally, the relationship between work-life balance and intention to stay was mediated by organisational commitment. The findings benefit human resource management in the logistics industry to design a better policy to reduce retention prevalence and decrease the number of talented female employees leaving this industry.