知识管理对组织绩效的影响:结构方程模型研究

IF 0.7 Q4 BUSINESS
Leila Namdarian, A. Sajedinejad, Somayeh Bahanesteh
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引用次数: 5

摘要

本研究试图探讨知识管理在商业企业中的作用。为此,对文献进行了回顾,并提取了相关成分来概念化知识管理和组织绩效,并在理论框架中提出了知识管理和绩效之间的关系。其次,为了评估所提出的模型,通过多阶段分层抽样对五家商业公司的200名参与者进行了问卷调查。使用结构方程建模(SEM)和Lisrel 8.8对数据进行分析。结果表明,该模型具有可接受的拟合程度。所获得的系数(0.41)显示了知识管理指数对OP的直接影响,表明知识管理与OP维度之间存在显著的正相关关系,如财务绩效、商品和服务质量、员工绩效、创新和客户满意度。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Impact of Knowledge Management on Organizational Performance: A Structural Equation Modeling Study
This study attempts to investigate the role of knowledge management (KM) in commercial companies. To this end, the literature was reviewed and relevant components were extracted to conceptualize KM and organizational performance, (OP) and the relationship between KM and OP was presented in a theoretical framework. Secondly, to assess the proposed model, a questionnaire was given to 200 participants in five commercial companies, chosen through multi-stage stratified sampling. The data were analyzed using structural equation modeling (SEM) and Lisrel 8.8. The results revealed that the model enjoyed an acceptable degree of fit. The obtained coefficient (0.41) showed a direct impact of KM indices on OP, indicating the significant and positive relationship between KM and OP dimensions such as financial performance, quality of goods and services, staff members’ performance, innovation, and customers’ level of satisfaction.
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来源期刊
AD-minister
AD-minister BUSINESS-
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55.60%
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5 weeks
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