Understanding Smartphone use Behavior among Distance Education Students in Completing their Coursework in English: A Mixed-Method Approach

ABSTRACT This study focuses on the use of smartphones by the Malaysian undergraduates from the school of distance learning to complete their coursework. Using a mixed method approach, this study conducted a survey and in-depth interviews to understand students’ smartphone use behavior. The study reported that students are using smartphones for academic purposes by creating opportunities for interaction, collaboration, creating content, listening, reading, viewing and browsing the web. Such activities have allowed students to consider personalized learning in completing their coursework. Also, the learning process is slowly moving from a pedagogical approach to a heutagogical approach. In sum, distance learning students are embracing smartphones to optimize the possibilities available to enhance their learning process. By understanding how distance educations students use smartphones, decisions can be made on how best to support them during their teaching and learning activities.