{"title":"预测学生满意度:学术权利和非语言即时性的作用","authors":"Lin Zhu, Deepa Anagondahalli","doi":"10.1080/08934215.2017.1364777","DOIUrl":null,"url":null,"abstract":"This study examined the effect of student academic entitlement (AE) on student satisfaction. A mediation model was proposed in which AE affects student observation of instructor nonverbal immediacy (NVI), which affects instructor credibility, which in turn affects student satisfaction. Participants were 483 undergraduate students who completed an online survey. Structural equation modeling was used to test the hypothesized model and results indicated that: (1) one subfactor of AE (i.e., demanding attitudes) had significant negative effects on student satisfaction indirectly, and such effects were mediated through instructor NVI and credibility; (2) NVI had a significant positive influence on instructor credibility, which affected student satisfaction; and (3) neither AE nor NVI directly affected student satisfaction. Finding implications and future research directions are discussed.","PeriodicalId":1,"journal":{"name":"Accounts of Chemical Research","volume":null,"pages":null},"PeriodicalIF":16.4000,"publicationDate":"2018-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/08934215.2017.1364777","citationCount":"9","resultStr":"{\"title\":\"Predicting Student Satisfaction: The Role of Academic Entitlement and Nonverbal Immediacy\",\"authors\":\"Lin Zhu, Deepa Anagondahalli\",\"doi\":\"10.1080/08934215.2017.1364777\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"This study examined the effect of student academic entitlement (AE) on student satisfaction. A mediation model was proposed in which AE affects student observation of instructor nonverbal immediacy (NVI), which affects instructor credibility, which in turn affects student satisfaction. Participants were 483 undergraduate students who completed an online survey. Structural equation modeling was used to test the hypothesized model and results indicated that: (1) one subfactor of AE (i.e., demanding attitudes) had significant negative effects on student satisfaction indirectly, and such effects were mediated through instructor NVI and credibility; (2) NVI had a significant positive influence on instructor credibility, which affected student satisfaction; and (3) neither AE nor NVI directly affected student satisfaction. Finding implications and future research directions are discussed.\",\"PeriodicalId\":1,\"journal\":{\"name\":\"Accounts of Chemical Research\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":16.4000,\"publicationDate\":\"2018-01-02\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://sci-hub-pdf.com/10.1080/08934215.2017.1364777\",\"citationCount\":\"9\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Accounts of Chemical Research\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1080/08934215.2017.1364777\",\"RegionNum\":1,\"RegionCategory\":\"化学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"CHEMISTRY, MULTIDISCIPLINARY\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Accounts of Chemical Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/08934215.2017.1364777","RegionNum":1,"RegionCategory":"化学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"CHEMISTRY, MULTIDISCIPLINARY","Score":null,"Total":0}
Predicting Student Satisfaction: The Role of Academic Entitlement and Nonverbal Immediacy
This study examined the effect of student academic entitlement (AE) on student satisfaction. A mediation model was proposed in which AE affects student observation of instructor nonverbal immediacy (NVI), which affects instructor credibility, which in turn affects student satisfaction. Participants were 483 undergraduate students who completed an online survey. Structural equation modeling was used to test the hypothesized model and results indicated that: (1) one subfactor of AE (i.e., demanding attitudes) had significant negative effects on student satisfaction indirectly, and such effects were mediated through instructor NVI and credibility; (2) NVI had a significant positive influence on instructor credibility, which affected student satisfaction; and (3) neither AE nor NVI directly affected student satisfaction. Finding implications and future research directions are discussed.
期刊介绍:
Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance.
Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.