{"title":"新冠肺炎大流行期间社会工作者对客户服务需求和社会工作实践的看法","authors":"Merita Mesiäislehto, Minna Kivipelto, H. Hiilamo","doi":"10.31265/jcsw.v16i2.396","DOIUrl":null,"url":null,"abstract":"Ever since the start of the COVID-19 pandemic, the specialized health-care resources have been the main focus of political attention in any country. However, the pandemic and subsequent lockdowns have also had a major impact on social services. The pandemic increased service needs among those who were already adult social work clients before the pandemic; it also created needs among new groups of clients, while the operating environment for service provision changed dramatically. \nIn our study, we examine social workers’ perceptions on: 1) how well social services were able to respond to clients’ needs during the pandemic; and 2) examine practices in adult social work that were used and developed during the outbreak of the pandemic. For the analysis, we use national survey data obtained from social workers in the Social Barometer survey collected in May 2020 (n=496) and in January 2021 (n=412). The findings show that according to social workers, during the first year of the pandemic social work in Finland succeeded in responding to clients’ rather clear and concrete problems, such as difficulties in applying for social benefits and a lack of housing, while more complicated problems, such as unmanageable debts, loneliness and mental health problems, were not adequately responded to. At the same time, social workers assessed that people suffering from these problems were the most affected by the COVID-19 pandemic.","PeriodicalId":37599,"journal":{"name":"Journal of Comparative Social Work","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"2021-12-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":"{\"title\":\"Social workers’ perceptions on clients’ service needs and social work practices during the COVID-19 pandemic\",\"authors\":\"Merita Mesiäislehto, Minna Kivipelto, H. Hiilamo\",\"doi\":\"10.31265/jcsw.v16i2.396\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Ever since the start of the COVID-19 pandemic, the specialized health-care resources have been the main focus of political attention in any country. However, the pandemic and subsequent lockdowns have also had a major impact on social services. The pandemic increased service needs among those who were already adult social work clients before the pandemic; it also created needs among new groups of clients, while the operating environment for service provision changed dramatically. \\nIn our study, we examine social workers’ perceptions on: 1) how well social services were able to respond to clients’ needs during the pandemic; and 2) examine practices in adult social work that were used and developed during the outbreak of the pandemic. For the analysis, we use national survey data obtained from social workers in the Social Barometer survey collected in May 2020 (n=496) and in January 2021 (n=412). The findings show that according to social workers, during the first year of the pandemic social work in Finland succeeded in responding to clients’ rather clear and concrete problems, such as difficulties in applying for social benefits and a lack of housing, while more complicated problems, such as unmanageable debts, loneliness and mental health problems, were not adequately responded to. At the same time, social workers assessed that people suffering from these problems were the most affected by the COVID-19 pandemic.\",\"PeriodicalId\":37599,\"journal\":{\"name\":\"Journal of Comparative Social Work\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":0.0000,\"publicationDate\":\"2021-12-21\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"2\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Comparative Social Work\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.31265/jcsw.v16i2.396\",\"RegionNum\":0,\"RegionCategory\":null,\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q3\",\"JCRName\":\"Social Sciences\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Comparative Social Work","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.31265/jcsw.v16i2.396","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"Social Sciences","Score":null,"Total":0}
Social workers’ perceptions on clients’ service needs and social work practices during the COVID-19 pandemic
Ever since the start of the COVID-19 pandemic, the specialized health-care resources have been the main focus of political attention in any country. However, the pandemic and subsequent lockdowns have also had a major impact on social services. The pandemic increased service needs among those who were already adult social work clients before the pandemic; it also created needs among new groups of clients, while the operating environment for service provision changed dramatically.
In our study, we examine social workers’ perceptions on: 1) how well social services were able to respond to clients’ needs during the pandemic; and 2) examine practices in adult social work that were used and developed during the outbreak of the pandemic. For the analysis, we use national survey data obtained from social workers in the Social Barometer survey collected in May 2020 (n=496) and in January 2021 (n=412). The findings show that according to social workers, during the first year of the pandemic social work in Finland succeeded in responding to clients’ rather clear and concrete problems, such as difficulties in applying for social benefits and a lack of housing, while more complicated problems, such as unmanageable debts, loneliness and mental health problems, were not adequately responded to. At the same time, social workers assessed that people suffering from these problems were the most affected by the COVID-19 pandemic.
期刊介绍:
This journal promotes contributions, discussions and an exchange of knowledge on Social Work issues. Social Work is a line of work carried out by trained professionals, or "Social Workers", in many different countries. Accordingly, the nature of social work can vary widely. However, its broad aim is to assess and meet people''s social needs by providing services that enable them to live in safety, independence and dignity. In order to appropriately cater to the needs of the people they serve, the practices, aims and values of Social Workers must reflect the cultural and social norms of the society in which they operate. Comparative social work emphasizes comparative studies of social work between different countries, cultures and contexts. The journal aims to support practitioners and academics alike through its discussions of matters relevant to Social Work Practice. This journal publishes two types of peer-reviewed scientific articles on subjects of importance for social work, with a special emphasis on comparative research on different aspects. This includes: -Comparative studies -Single site studies that also generate insight and knowledge in various geographical/cultural and national settings. We also welcome essays discussing/reflecting relevant subjects from an individual point of view, and at least two members of our editorial board will review such papers (maximum of 3,000 words). The JCSW was founded in 2006 and is currently hosted by the University of Stavanger, in cooperation with the University of Agder and the University of Nordland.