E-learning Mobile Application Evaluation: Al-Zaytoonah University as a Case Study

The E-learning standard is made up of several different quality elements and characteristics. Scholars examined the effectiveness of E-learning from a variety of perspectives. However, studies concerning the quality of E-learning mobile applications in particular are limited. Hence, the present study looks at the factors that influence the use of the E-learning mobile application by students and instructors of the Al-Zaytoonah University in Jordan throughout the academic year 2020–2021. The research instrument was initially validated. Subsequently, several quality factors were adopted to anticipate the factors affecting the adoption of the Elearning.ZUJ mobile application of nine hundred thirty-one students and one hundred nine instructors in this study. Regarding the actual usage of the E-learning mobile application for academic activities, in different proportions, the findings of this investigation were compatible with the adopted quality factors. Results revealed a significant positive relationship between the perceived reliability and demand for using E-learning applications. In addition to a significant positive relationship between the perceived benefit and behavioral intention to use E-learning mobile applications, the results show the following perceived quality factors: reliability, efficiency, integrity, usability, satisfaction, and supportability. The findings should be valuable to educational officials at the Al-Zaytoonah University of Jordan and elsewhere as existing technology could be improved or they could embrace new technology for academic purposes. Keywords: E-learning mobile applications, E-learning quality, quality, quality factors.