Z世代和酒店业

IF 1.3 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM
A. Walmsley, Karen Cripps, C. Hine
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引用次数: 8

摘要

摘要本文探讨了青年人在酒店业劳动力供应问题上的职业决策。这篇文章的独特之处在于,它将Z世代的态度与大学前的样本以及雇主的观点相结合。一项针对245名年轻人的调查深入了解了工作价值观和对酒店业职业的态度,并对9名酒店业雇主进行了采访。调查结果表明,只有一小部分年轻人认为酒店工作是一个有吸引力的选择。然而,必须承认参与者在职业发展的早期探索阶段,承认其他职业同样没有受到特别高的尊重,以及能力因素在评估职业选择中发挥的重要作用,从而调和这种见解。除了关注个人发展之外,几乎没有迹象表明工作价值观存在同质性。雇主访谈支持了与寻求酒店业工作的年轻人有关的“无知障碍”的概念。英国酒店业越来越关注将行业的“形象”作为一种有吸引力的职业选择,这项研究强调了行业与教育合作伙伴合作的重要性,以促进机会并解决负面看法。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
Generation Z and hospitality careers
Abstract This article explores youth career decision-making at a time of ongoing concerns surrounding the supply of labour to the hospitality industry. This article is unique in its combination of attitudes of Generation Z with a pre-university-aged sample combined with employer views. A survey of 245 youth provided insights into work values and attitudes towards hospitality careers, which was complemented by interviews with nine hospitality employers. Findings indicate only a small percentage of youth consider hospitality employment an attractive option. However, this insight must be tempered by an acknowledgement of participants' early, exploratory phase of career development, by the fact that other occupations were equally not regarded in particularly high esteem, and the important role capability considerations played in assessing career options. Beyond a focus on personal development, there was little indication of homogeneity regarding work values. Employer interviews supported the notion of an 'ignorance barrier' in relation to youth seeking hospitality employment. The UK hospitality sector is increasingly concerned with addressing the 'image' of the industry as an attractive career choice, and this research underlines the importance of industry working together with education partners to promote the opportunities and address negative perceptions.
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来源期刊
Hospitality & Society
Hospitality & Society HOSPITALITY, LEISURE, SPORT & TOURISM-
CiteScore
2.30
自引率
0.00%
发文量
13
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