(e)保健扫盲中介:弥合福利办公室的社会语言差距?

IF 16.4 1区 化学 Q1 CHEMISTRY, MULTIDISCIPLINARY
Ingvild B. Valen-Sendstad
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引用次数: 0

摘要

这个比较案例研究阐明了两个移民客户“Maria”和“Suda”及其在挪威福利办公室的社工之间的沟通策略。Suda和Maria调动官僚、数字和语言能力,将其作为健康素养的一部分来管理面对面接触、机构网站、信件和数字官僚。此外,他们与他们的挪威配偶合作,在福利办公室处理复杂的沟通情况,并积极提出这种中介策略,以增加他们对-à-vis社工的社会和语言权威。结合布尔迪乌主义的象征权力和认知立场,并借鉴观察和访谈,我研究了妇女和她们的个案工作者之间如何协商权力和责任。在她们的互动中,中介策略在几个方面发挥着社会资本的作用,使妇女能够获得机构服务,并使她们的个案工作者确信妇女有足够的扫盲资源来获得服务。我讨论了经纪策略作为资本的双重性质,但也作为一个可能再现结构性脆弱性的因素,并主张更好地理解经纪作为一种健康素养战略。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
(e)Health literacy brokering: bridging sociolinguistic gaps at the welfare office?
Abstract This comparative case study illuminates communicative strategies arising in contact between two migrant clients, ‘Maria’ and ‘Suda’, and their caseworker at the Norwegian welfare office. Suda and Maria mobilize bureaucratic, digital, and linguistic abilities as part of their health literacies to manage in-person contact, institutional websites, letters, and digital bureaucracy. Additionally, they collaborate with their Norwegian spouses to navigate the complex communicative situation at the welfare office and actively bring up this brokering strategy to increase their social and linguistic authority vis-à-vis their caseworkers. Combining Bourdieusian symbolic power with epistemic stance, and drawing on observations and interviews, I investigate how power and responsibility are negotiated between the women and their caseworkers. In their interactions, brokering strategies function as social capital in several ways, enabling the women to access institutional services, and reassuring their caseworkers that the women have sufficient literacy resources to gain access. I discuss the dual nature of brokering strategies as capital, but also as a factor that may reproduce structural vulnerability, and argue for better understanding of brokering as a health literacy strategy.
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来源期刊
Accounts of Chemical Research
Accounts of Chemical Research 化学-化学综合
CiteScore
31.40
自引率
1.10%
发文量
312
审稿时长
2 months
期刊介绍: Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.
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