{"title":"(e)保健扫盲中介:弥合福利办公室的社会语言差距?","authors":"Ingvild B. Valen-Sendstad","doi":"10.1515/ijsl-2021-0125","DOIUrl":null,"url":null,"abstract":"Abstract This comparative case study illuminates communicative strategies arising in contact between two migrant clients, ‘Maria’ and ‘Suda’, and their caseworker at the Norwegian welfare office. Suda and Maria mobilize bureaucratic, digital, and linguistic abilities as part of their health literacies to manage in-person contact, institutional websites, letters, and digital bureaucracy. Additionally, they collaborate with their Norwegian spouses to navigate the complex communicative situation at the welfare office and actively bring up this brokering strategy to increase their social and linguistic authority vis-à-vis their caseworkers. Combining Bourdieusian symbolic power with epistemic stance, and drawing on observations and interviews, I investigate how power and responsibility are negotiated between the women and their caseworkers. In their interactions, brokering strategies function as social capital in several ways, enabling the women to access institutional services, and reassuring their caseworkers that the women have sufficient literacy resources to gain access. I discuss the dual nature of brokering strategies as capital, but also as a factor that may reproduce structural vulnerability, and argue for better understanding of brokering as a health literacy strategy.","PeriodicalId":1,"journal":{"name":"Accounts of Chemical Research","volume":null,"pages":null},"PeriodicalIF":16.4000,"publicationDate":"2023-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":"{\"title\":\"(e)Health literacy brokering: bridging sociolinguistic gaps at the welfare office?\",\"authors\":\"Ingvild B. Valen-Sendstad\",\"doi\":\"10.1515/ijsl-2021-0125\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"Abstract This comparative case study illuminates communicative strategies arising in contact between two migrant clients, ‘Maria’ and ‘Suda’, and their caseworker at the Norwegian welfare office. Suda and Maria mobilize bureaucratic, digital, and linguistic abilities as part of their health literacies to manage in-person contact, institutional websites, letters, and digital bureaucracy. Additionally, they collaborate with their Norwegian spouses to navigate the complex communicative situation at the welfare office and actively bring up this brokering strategy to increase their social and linguistic authority vis-à-vis their caseworkers. Combining Bourdieusian symbolic power with epistemic stance, and drawing on observations and interviews, I investigate how power and responsibility are negotiated between the women and their caseworkers. In their interactions, brokering strategies function as social capital in several ways, enabling the women to access institutional services, and reassuring their caseworkers that the women have sufficient literacy resources to gain access. I discuss the dual nature of brokering strategies as capital, but also as a factor that may reproduce structural vulnerability, and argue for better understanding of brokering as a health literacy strategy.\",\"PeriodicalId\":1,\"journal\":{\"name\":\"Accounts of Chemical Research\",\"volume\":null,\"pages\":null},\"PeriodicalIF\":16.4000,\"publicationDate\":\"2023-04-28\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Accounts of Chemical Research\",\"FirstCategoryId\":\"1085\",\"ListUrlMain\":\"https://doi.org/10.1515/ijsl-2021-0125\",\"RegionNum\":1,\"RegionCategory\":\"化学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"CHEMISTRY, MULTIDISCIPLINARY\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Accounts of Chemical Research","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1515/ijsl-2021-0125","RegionNum":1,"RegionCategory":"化学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"CHEMISTRY, MULTIDISCIPLINARY","Score":null,"Total":0}
(e)Health literacy brokering: bridging sociolinguistic gaps at the welfare office?
Abstract This comparative case study illuminates communicative strategies arising in contact between two migrant clients, ‘Maria’ and ‘Suda’, and their caseworker at the Norwegian welfare office. Suda and Maria mobilize bureaucratic, digital, and linguistic abilities as part of their health literacies to manage in-person contact, institutional websites, letters, and digital bureaucracy. Additionally, they collaborate with their Norwegian spouses to navigate the complex communicative situation at the welfare office and actively bring up this brokering strategy to increase their social and linguistic authority vis-à-vis their caseworkers. Combining Bourdieusian symbolic power with epistemic stance, and drawing on observations and interviews, I investigate how power and responsibility are negotiated between the women and their caseworkers. In their interactions, brokering strategies function as social capital in several ways, enabling the women to access institutional services, and reassuring their caseworkers that the women have sufficient literacy resources to gain access. I discuss the dual nature of brokering strategies as capital, but also as a factor that may reproduce structural vulnerability, and argue for better understanding of brokering as a health literacy strategy.
期刊介绍:
Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance.
Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.